Le Var Sanford
Dallas
Summary
I am reliable and adaptable with a positive, upbeat attitude, suitable for fast-paced environments and customer service. Recognized for fostering teamwork and achieving high customer satisfaction by resolving issues promptly and maintaining a clean, organized work environment.
Overview
2
2
years of professional experience
Work History
Warehouse Fulfillment Associate/Overnight Stocker and Receiver
Test Gauge
03.2024 - 08.2024
- Compared received packages against shipping documents.
- Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
- Supported a positive work environment by fostering strong teamwork among staff members and addressing concerns promptly.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Customer Service Associate
Hair Cafe
11.2022 - 12.2023
- Helped customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Education
High School Diploma -
W.T. White High School
Dallas, TX05-2024
Skills
- Customer Service
- Communication skills
- Self-starter
- Loading and unloading
- Workplace cleanliness
- Shipping and receiving
Timeline
Warehouse Fulfillment Associate/Overnight Stocker and Receiver
Test Gauge
03.2024 - 08.2024
Customer Service Associate
Hair Cafe
11.2022 - 12.2023
High School Diploma -
W.T. White High School
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