Levaris Johnson
Jacksonville
Summary
Dynamic technician with a proven track record at Chicago Bridge & Iron, excelling in quality control and customer service. Adept at system troubleshooting and preventive maintenance, I enhanced service delivery and trained staff, significantly improving operational efficiency. Committed to meticulous documentation and fostering a safe work environment.
Overview
23
23
years of professional experience
Work History
Technician
Asn Constructor
08.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Identified and resolved issues in defective equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
Technician
Chicago Bridge & Iron
02.2014 - 2022
- Implemented quality control measures to maintain high standards of service delivery.
- Collaborated with team members to optimize workflow and reduce turnaround times on repairs.
- Trained staff on new equipment and technologies, improving overall service capabilities.
- Developed standard operating procedures for tire installation and maintenance tasks for consistency.
Technician
Tires Plus Automotive
01.2005 - 2009
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
- Conducted tire rotations and alignments, enhancing customer satisfaction and vehicle safety.
- Utilized diagnostic tools to identify issues, streamlining repair processes for efficiency.
- Mentored junior technicians in best practices for tire service and vehicle maintenance.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Firestone Auto Care
06.2003 - 01.2005
- Learned tire mounting and balancing techniques using industry-standard tools.
- Assisted in performing tire inspections to identify wear and damage.
- Supported team in maintaining workplace safety by adhering to protocols.
- Gained experience with pneumatic tools for tire repairs and replacements.
- Helped manage inventory of tires and related equipment for efficient operations.
- Observed experienced technicians to understand best practices in tire service.
- Participated in training sessions on customer service and product knowledge.
- Collaborated with team members to ensure timely completion of service orders.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
Education
High School Diploma -
Terry Parker High School
Jacksonville, FLSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Work Planning and Prioritization
- System troubleshooting
- Heavy lifting
- Repair services
Timeline
Technician
Asn Constructor
08.2023 - Current
Technician
Chicago Bridge & Iron
02.2014 - 2022
Technician
Tires Plus Automotive
01.2005 - 2009
Firestone Auto Care
06.2003 - 01.2005
High School Diploma -
Terry Parker High School