Levi Benson
Portland,OR
Summary
Knowledgeable technician with solid foundation in installing and maintaining telecommunications systems. Successfully contributed to seamless connectivity and minimized downtime through precise troubleshooting. Demonstrated expertise in wiring and equipment installation, showcasing strong problem-solving and technical skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
I&R Technician
ConnectWise
08.2023 - Current
- Implemented best practices in cable management to maintain a clean and organized work environment.
- Maintained accurate records of equipment inventory, ensuring adequate supplies for ongoing projects and repairs.
- Assisted clients with technical inquiries, providing clear explanations of complex concepts and troubleshooting steps.
- Installed telecommunications services by identifying and connecting wires.
- Performed comprehensive testing on newly installed systems to ensure optimal functionality prior to client use.
- Completed detailed reports on project progress, maintaining open lines of communication with supervisors and clients alike.
- Conducted regular safety trainings to maintain compliance with industry regulations while promoting a safe work environment for all employees.
- Performed preventive maintenance of telecommunications equipment.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Enhanced network performance by troubleshooting and repairing issues related to copper and fiber-optic cables.
- Coordinated installation of new users and relocations of existing users.
- Conducted thorough inspections of cable infrastructure, identifying areas requiring upgrades or repairs.
- Interpreted test equipment readings to localize line trouble.
- Executed efficient system upgrades, minimizing disruption to existing services while enhancing overall performance capabilities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Installer Level 9
Direct Line Global
11.2023 - 08.2024
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Dressed and labeled cables for easy identification and traceability.
- Implemented effective monitoring tools that proactively alerted technicians of potential issues within the data center infrastructure.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
- Installed and managed structured cabling infrastructure.
- Worked effectively in fast-paced environments.
- Maintained strict adherence to safety protocols, ensuring safe working environment for all staff.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Cell Tower Technician
Legacy Wireless Services
01.2023 - 11.2023
- Lifted equipment into position using cranes, rigging tools and gin poles.
- Performed tower construction at heights of 300 feet while maintaining focus on safety.
- Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
- Skilled at working independently and collaboratively in team environment.
- Spliced, bonded, ground and terminated cables.
- Tested fiber optic cables
- Connect and deploy fiber optic cables
- Built and installed sites per customer specs and maintained safe work environment daily
- Drove truck and trailer to and from job sites, up 6 hour drives.
- Calibrated and aligned components using measuring instruments.
- Performed tower construction at heights of 275 feet while maintaining focus on safety.
- Enhanced overall network coverage through the installation of new cell sites as part of expansion projects.
- Maximized tower lifespan by implementing preventive maintenance practices designed to proactively address potential issues before they escalate into costly repairs or downtime events.
Outbound Problem Solver
Amazon
09.2019 - 12.2022
- Used logic and imagination to analyze situations and develop intelligent solutions.
- Analyzed and understood situation to develop action plan.
- Defined problem to identify, prioritize and select alternatives.
- Evaluated potential costs, required resources and potential barriers to successfully implement solutions.
- Searched for opportunities to improve or incorporate ways to serve, create and operate.
- Defined problems to make decisions and moved forward to support quick resolution.
Education
High School Diploma -
Central Valley Christian School
06.2010
Skills
- Problem Analysis
- Safety Procedures
- Maintaining Clean Work Areas
- Fiber optic cables
- Copper cabling
- Copper terminating
- Cable Management
- Fiber testing
- Fiber cleaning
- Basic Tools/Power tools
- Signal testing
- Safe Vehicle Operations
- Safety at heights
Certification
- First Aid Certification
- Forklift Certification
- Aerial lift Certification
- OSHA Certified
- BBP
- CPR/AED Certification
Timeline
Installer Level 9
Direct Line Global
11.2023 - 08.2024
I&R Technician
ConnectWise
08.2023 - Current
Cell Tower Technician
Legacy Wireless Services
01.2023 - 11.2023
Outbound Problem Solver
Amazon
09.2019 - 12.2022
- First Aid Certification
- Forklift Certification
- Aerial lift Certification
- OSHA Certified
- BBP
- CPR/AED Certification
High School Diploma -
Central Valley Christian School
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