Levi Crespo
Homestead,FL
Summary
Result-focused leader with success in establishing strategic initiatives and cultivating positive organizational behavior.
Overview
3
3
years of professional experience
Work History
Self-Checkout Host
Sprouts Farmers Market
06.2023 - Current
- Welcomed customers to self-checkout area, assisting with kiosk operation and answering any questions or concerns
- Provided guidance to customers on scanning items, bagging groceries, and processing payments using self-service terminals
- Monitored self-checkout stations to ensure proper functioning and troubleshooted technical issues as they arose
- Assisted customers with age-restricted items and facilitated the verification process in compliance with company policies
- Collaborated with team members to maintain cleanliness and organization in the self-checkout area and provide support during busy periods.
In Store Shopper
Sprouts Farmers Market
03.2023 - 06.2023
- Received and processed online grocery orders from customers, ensuring accuracy and timeliness in fulfillment
- Utilized handheld devices to navigate through store, locate specific items, and select products according to customer preferences
- Inspected products for quality, freshness, and expiration dates, making substitutions when necessary and alerting customers to any issues
- Packaged orders neatly and securely for pickup or delivery, following established guidelines for packaging and labeling
- Communicated effectively with customers regarding order status, substitutions, and any special instructions or preferences.
Cashier
Sprouts Farmers Market
04.2022 - 03.2023
- Proficient in cash handling procedures, including processing transactions, handling cash, and providing change accurately
- Excellent customer service skills, with friendly and approachable demeanor
- Attention to detail, ensuring accuracy in transactions and adherence to store policies
- Ability to work efficiently in fast-paced environment and handle multiple tasks simultaneously
- Handled cash, credit, and debit card transactions, ensuring accuracy in cash counts and reconciliation
- Resolved customer inquiries and concerns in a courteous and professional manner
- Maintained cleanliness and organization of the checkout area, including bagging groceries and restocking supplies.
Sales Associate
Guess Inc.
10.2021 - 01.2022
- Ability to work collaboratively in a team environment
- Exceptional customer service skills with a focus on building rapport and fostering positive relationships
- Provided excellent customer service by greeting and assisting customers with product selection, sizing, and styling advice
- Maintained a clean and organized store environment to enhance the shopping experience
- Assisted with inventory management, including restocking merchandise and conducting periodic stock checks
- Collaborated with team members to achieve sales goals and ensure customer satisfaction.
Education
Bachelor of Arts - Computer Science
Florida International University
07.2025
Associate of Arts - Computer Science
Miami Dade College
07.2023
Skills
- Communication
- Reliability
- Leadership
- Collaboration
- POS system knowledge
- C programming proficiency
- Problem-solving
Timeline
Self-Checkout Host
Sprouts Farmers Market
06.2023 - Current
In Store Shopper
Sprouts Farmers Market
03.2023 - 06.2023
Cashier
Sprouts Farmers Market
04.2022 - 03.2023
Sales Associate
Guess Inc.
10.2021 - 01.2022
Bachelor of Arts - Computer Science
Florida International University
Associate of Arts - Computer Science
Miami Dade College