Levi Germeil
Pawtucket
Summary
Energetic and dependable student pursuing an Associate of Science in Computer Studies and Information Processing with a focus in Web Technologies. Proven ability to deliver excellent customer service in fast-paced environments. Skilled in teamwork, communication, and accuracy, with a strong interest in health and wellness. Seeking a Pharmacy Technician role at CVS Health to contribute to patient care, pharmacy operations, and a positive customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Shake Shack
08.2022 - Current
- Provided fast, friendly service in a high-volume environment, ensuring order accuracy and enhancing customer satisfaction.
- Operated POS systems and managed cash transactions with attention to detail and accuracy.
- Maintained a clean, safe, and organized work area while adhering to food safety protocols and company standards.
- Collaborated with team members to quickly fulfill large orders, demonstrating strong communication and teamwork
- Worked flexible shifts including nights, weekends, and holidays to support business needs and ensure coverage.
- Handled customer concerns with patience and empathy, resolving issues to maintain a positive guest experience.
Software Engineering Student (Transferred)
New England Institute of Technology
10.2022 - 01.2023
- Completed courses in Python, C#, and Web Development, building a strong foundation in programming and technical workflows.
- Developed logic-based solutions and practiced precision through hands-on coding and software development tasks.
- Followed structured documentation procedures to track project progress and ensure technical accuracy.
- Strengthened analytical thinking and troubleshooting skills through independent and collaborative assignments.
Education
A.S. - Computer Studies and Information Processing, Web Technologies
Community College of Rhode Island (CCRI)
Warwick, RI01.2026
Software Engineering
New England Institute of Technology (NEIT)
East Greenwich, RI01.2022
Skills
- Strong Customer Service & Communication
- Detail-Oriented & Organized
- Adaptable & Quick Learner
- Basic Math & Inventory Accuracy
- POS Systems & Technical Aptitude
- Team Collaboration & Time Management
- Interest in Health & Wellness
- Interpersonal Communication
- Reliability
- Problem-Solving Abilities
Accomplishments
Received “Hospitality Hero” award at Shake Shack for consistently delivering outstanding customer service and maintaining a positive attitude under pressure.
Recognized by management for reliability, flexibility, and going above and beyond to support team operations during peak hours.
Assisted managers with technical issues (POS, devices, and systems) using personal IT knowledge, helping reduce downtime and avoid unnecessary tech support calls.
Certification
Pharmacy Technician Certification – In Progress (to be completed with CVS training upon hire)
Microsoft Certifications – In Progress:
• Azure Fundamentals (AZ-900)
• Security, Compliance & Identity Fundamentals (SC-900)
• Power Platform Fundamentals (PL-900)
• Microsoft 365 Fundamentals (MS-900)
Languages
Haitian Creole
Native or Bilingual
Spanish
Limited Working
Timeline
Software Engineering Student (Transferred)
New England Institute of Technology
10.2022 - 01.2023
Team Member
Shake Shack
08.2022 - Current
Software Engineering
New England Institute of Technology (NEIT)
A.S. - Computer Studies and Information Processing, Web Technologies
Community College of Rhode Island (CCRI)
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