Levi Hicks
IT Specialist
Niles,MI
Summary
Driven and motivated with over 3 years of experience in the Information Technology field and a proven track record of problem solving, immediate growth, and IT expertise. With the flexibility to relocate and the passion to learn and develop new skills and fill various roles. It is my goal to use the skills that I have learned and experienced to provide exceptional service in the Business Technology field. It is also my objective to approach every day with a driven attitude and work ethic to complete the required tasks asked of me. With the ability to learn quickly and the desire to grow, I look forward to fulfill the needs of the company at which I am employed.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Network Technician
Surf Broadband Solutions
09.2019 - Current
- Troubleshot hardware and software to determine and rectify network problems.
- Worked with Engineers and managers to ensure successful IT operations
- Worked within databases to document network sites
- Performed necessary maintenance to support network availability.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Worked with outside vendors for fiber installations and service.
- Identified and immediately resolved issues with network devices.
- Fiber optic splicing
- Data Center organization
Steel Erector
Wesco Brothers
06.2018 - 09.2019
- Erected commercial steel buildings
- Oversaw groups to ensure work was done properly
- Assistant to the foreman
- Provided exceptional work and attention to detail
- Operated overhead lifts to move steel, supplies, and work materials
- Studied blueprints, drawings and specifications to determine th layout of work
General Laborer
Vite Greenhouses Inc.
01.2015 - 03.2018
- Maintained the building and grounds by providing lawn care and maintenance
- Operated fork truck safely by following all procedures with care
- Ensured positive customer experience through friendly service
- Ensured work orders and inventory shortages were fulfilled
General Laborer
Liberty Landscaping
04.2014 - 10.2017
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels
- Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds
- Created landscape designs to be presented to clients
Education
Bachelor of Science - Information Technology Data Networking & Security
Liberty University
Lynchburg, VA05.2025
High School Diploma -
LAMBS Academy
Niles, MI05.2019
Skills
- Attention to detail
- Great customer service skills
- Project Management
- Intermediate Networking Knowledge
- MS Excel
- Windows/Mac
- UML Diagraming
- Data analysis
- Basic Java
- Basic SQL
- Problem solving
- Troubleshooting
Certification
MTCNA: Certified Network Associate
Additional Information
Availability to Relocate
Timeline
Network Technician
Surf Broadband Solutions
09.2019 - Current
Steel Erector
Wesco Brothers
06.2018 - 09.2019
General Laborer
Vite Greenhouses Inc.
01.2015 - 03.2018
General Laborer
Liberty Landscaping
04.2014 - 10.2017
Bachelor of Science - Information Technology Data Networking & Security
Liberty University
High School Diploma -
LAMBS Academy
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