Levi Ortiz
Fullerton,CA
Summary
Hardworking and dependable Shift Leader gifted at reviewing team tasks to assure quality, and maximizing team productivity. Successful at managing multiple priorities with a positive attitude. Consistently recognized for hard work, attention to detail, and problem-solving skills. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
Work History
Licensed Insurance Agent
state farm
10.2023 - Current
- Built strong relationships with clients through consistent communication
- Monitored insurance claims
- Developed knowledge of various insurance products
- Educated clients on the importance of insurance
- Cross sold products to existing and new clients
- Prepared and reviewed insurance applications with clients
- Collected premiums on or before effective date of coverage.
Shift Supervisor
Chuze Fitness
09.2022 - 10.2023
- Utilized social skills to assist in conflict resolution between members or Team Members
- Delivered superior customer service in every interaction and skillfully resolved conflicts
- Assist management team in conducting recruitment, phone screenings and in-person interviews
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Sales Lead
Vans
03.2021 - 02.2023
- Provided quality customer services
- Completed store deposits/inventory
- Responsible for outgoing orders as well as incoming shipments
- Ensured sales quotas were reached.
Front End Supervisor
Sam's Club
12.2021 - 09.2022
- Emphasized customer service excellence through ongoing training of front-line team
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Education
High School Diploma -
Brea Olinda High School
01.2020
Skills
- Problem Solving
- Ability to Work Under Fast Paced Environments
- Time Management
- Organizing
- Leadership
- Ability to Resolve Conflict
- Bilingual (English/Spanish)
- Interviewing
- Inventory Management
- Management
- Recruiting
- Merchandising
- Administrative Experience
Timeline
Licensed Insurance Agent
state farm
10.2023 - Current
Shift Supervisor
Chuze Fitness
09.2022 - 10.2023
Front End Supervisor
Sam's Club
12.2021 - 09.2022
Sales Lead
Vans
03.2021 - 02.2023
High School Diploma -
Brea Olinda High School