Levi Rees
Carmel,IN
Summary
Experienced tennis player, coach and leader with 6+ years of coaching and leadership experience. Dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through effective time management, good sportsmanship and motivation.
Overview
5
5
years of professional experience
Work History
Tennis Pro
Carmel Racquet Club
09.2022 - Current
- Implemented innovative teaching methods that engaged players of all ages and skill levels in the learning process.
- Enhanced players'' technical skills through targeted drills and exercises, resulting in improved match play.
- Improved player performance by developing customized training programs tailored to individual needs.
- Built strong rapport with clients, leading to high client retention rates and numerous referrals.
- Delivered high level of energy and enthusiasm to all customer-oriented activities, which helped promote excitement from all participants.
- Attended all practices, meetings, and workouts on time.
Insurance Claims Specialist: Coverage Damage Unit
GEICO
06.2022 - Current
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
- Review claims for coverage concerns, insurance fraud, and damage issues.
- Review documents/evidence to determine causes of accidents.
- Evaluated and settled complex insurance claims in strict timeframes.
- Maintained compliance with industry regulations and standards by staying current on relevant laws, policies, and best practices for handling insurance claims.
- Followed up with customers on unresolved issues.
- Facilitated smooth transitions between departments during claim handoff processes to ensure seamless coordination among internal teams for prompt resolution times.
- Communicate decisions regarding liability and insurance coverage.
- Cultivate a personal relationship with customers in the midst of a traumatic experience.
Maintenance Technician
Braun's Funtime Campers
11.2020 - 06.2022
- Diagnosis propane, electrical, and plumbing issues
- Provide delivery demonstrations to assist customers in proper use of all equipment in camper
- Maintain a clean and safe work environment
- Perform PDI (Pre-delivery Inspection) on all new units
- Assist in various shop duties such as cleaning, organizing, remodeling, etc.
Boat Driver/Guest Services/Programmer
SpringHill Summer Camp
05.2019 - 06.2020
- Lifeguard certified
- CPR certified
- First-aid certified
- Watersports instructor
- Lead and train a team of young adults in watersport instruction
- Create a safe atmosphere for students to engage in new experiences
- Member of the program team
- Work with program team to design engaging and impactful sessions
- Serve as the SpringHill Host during retreats
- Customer Service
- Respond promptly to situations during retreats
- Discovering the most effective solutions to issues that arise.
Education
Bachelor of Science in Youth Ministry -
Indiana Wesleyan University
05.2019
Skills
- Complex problem solving
- Negotiating
- Interpersonal communication skills
- Management in a fast paced work environment
- Coaching and Mentoring
- Goal Setting Abilities
- Mental Toughness
- Motivational leadership style
Timeline
Tennis Pro
Carmel Racquet Club
09.2022 - Current
Insurance Claims Specialist: Coverage Damage Unit
GEICO
06.2022 - Current
Maintenance Technician
Braun's Funtime Campers
11.2020 - 06.2022
Boat Driver/Guest Services/Programmer
SpringHill Summer Camp
05.2019 - 06.2020
Bachelor of Science in Youth Ministry -
Indiana Wesleyan University