Focused on learning from senior mechanical engineering professionals and making positive contributions to the design, development and production processes. Eager to build a long-term career in the field.
Overview
3
3
years of professional experience
Work History
Service Technician
Mole Man LLC
06.2023 - Current
Managed maintenance activities, supervised staff, and inspected equipment.
Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Diagnosed and repaired problems with electrical and mechanical systems.
Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Discussed and recommended service options with customers and explained costs involved.
Associate
Southeast Missouri State University Cape Girardeau MO
05.2021 - 06.2023
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Utilized customer feedback to improve product offerings.
Successfully negotiated contracts with vendors, securing favorable terms for the organization.
Responded proactively and positively to rapid change.
Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Built personal relationships with guests to promote positive experiences.
Production Worker
Patriot Medical Devices
11.2020 - 05.2021
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Contributed to cost reduction efforts by identifying opportunities for process improvements and resource optimization.
Resolved issues quickly to maintain productivity goals.
Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Organized work to meet demanding production goals.
Education
Bachelor of Science - Engineering Technology: Mechanical Manufacturing
Southeast Missouri State University
Cape Girardeau, MO
05.2025
Skills
Quality Assurance
Hydraulics Systems
Complex problem solver
Cost Estimation
Technical Drawings
CAD
SolidWorks 3D models
Team Collaboration
Timeline
Service Technician
Mole Man LLC
06.2023 - Current
Associate
Southeast Missouri State University Cape Girardeau MO
05.2021 - 06.2023
Production Worker
Patriot Medical Devices
11.2020 - 05.2021
Bachelor of Science - Engineering Technology: Mechanical Manufacturing