Levi R. Lawson
Tulsa,OK
Summary
Proven Sales Manager with expertise in team leadership and development. Track record of providing exceptional customer experience across an multiple stores and creating a positive workplace. Setting and exceeding sales goals that crush micro market expectations.
Overview
7
7
years of professional experience
Work History
Specialty Sales Manager
Best Buy
Tulsa, OK
09.2022 - Current
- Coached, developed and motivated team to achieve ambitious sales goals that exceed expectations
- Drive positive customer experience by building relationships and provide solution to their needs
- Internally mentor employees to reach their sales goals and career goals
- Help to build a winning culture within a big store and small store
- Contributed to Acheivers winning MM
- Currently #1 MM in the company
- Sales performance coaching that has resulted in the top HT department in the company
- Acting EM for multiple manager throughout MM411 when on vacation
- My shift lead had highest ISP in our Market in Q4C
Sales Supervisor
08.2021 - Current
- Provide coaching, training, and motivation to team members to achieve sales goals and maintain high standards
- Handle customer escalations and problem resolutions both in person and over the phone to ensure customer satisfaction
- Make sure that our team are hitting daily sales goals and setting and reaching individual goals as well
Samsung HT
09.2020 - 08.2021
- Responsible for working in conjunction with other Managers and Supervisors to reach short and mid-term sales, and membership goals
- Responsible for coaching teams of associates while maintaining associate’s knowledge of current products and trends
- 2nd in Best Buy Betas Memberships in the district in Q4 FY21
- 3rd in Best Buy Credit Card Memberships in the district in Q4 FY2
- In 6 months hit a million dollars in sales (maintaining over 1000 per hour on my total labor hours)
Sales Associate
02.2020 - 09.2020
- Met and exceeded various sales goals using store taught techniques developed by Managers
- Used every day as an opportunity to learn and grow in sales
- Contributed to success of the new curbside business model
- A million dollar in sales in first year
Tip Top K9
07.2017 - 09.2019
- Helped to train and coach other trainers and franchises to be a professional and run their own Facility
- Responsible for training dogs in obedience
- Opened and Closed the facility while aiding and taking care of 20 plus dogs
Education
Airframe And Powerplant - Aviation Maintenance Technology
Tulsa Tech
Tulsa, OK05.2017
High School Diploma -
Berryhill Highschool
Tulsa, OK05.2016
Skills
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Multitasking and Prioritization
- Understanding Customer Needs
- De-escalation Techniques
- Courteous with Strong Service Mindset
- Verbal and Written Communication
- Calm and Professional Under Pressure
- Complex Product Knowledge
- Excellent Attention to Detail
- Establishing and Maintaining Customer Relationships
- Promoting Brand and Company Identity
- Membership Inquiries and Renewals
- Teamwork and Collaboration
References
REFERENCES
References, transcripts, and professional letters of recommendation available
Timeline
Specialty Sales Manager
Best Buy
09.2022 - Current
Sales Supervisor
08.2021 - Current
Samsung HT
09.2020 - 08.2021
Sales Associate
02.2020 - 09.2020
Tip Top K9
07.2017 - 09.2019
Airframe And Powerplant - Aviation Maintenance Technology
Tulsa Tech
High School Diploma -
Berryhill Highschool