Want to utilized my job skills to help and maintain a better workplace. And would like to also, learn more during my time within the company.
Overview
10
10
years of professional experience
Work History
Supervisor
Ariva
Bronx, NY
01.2024 - 05.2025
Over seen 2 offices, welcomed tax clients on the site, making sure that they had all documents to complete tax return and/or financial counseling services.
Supervised daily operations to ensure team adherence to safety protocols and efficiency standards.
Facilitated a smooth client intake process by helping clients with paperwork completion and directing them to appropriate staff members.
Helped to de-escalate issues with clients ensuring a welcoming experience while maintaining a calm and organized environment for everyone on site.
Maintenance Technician
Coachman Shelter
White Plains, NY
02.2018 - 08.2020
Performed a wide range of cleaning and maintenance duties, including floor care (mopping, sweeping, vacuuming, buffing, stripping), window washing, trash removal, and equipment maintenance.
Conducted general repairs, addressing minor issues and ensuring everything worked properly.
Communicated effectively with program administrators regarding daily tasks and responsibilities, ensuring seamless operations.
Maintained clean and sanitary facilities for staff and residents, contributing to a positive living environment.
Cleaner
J.C. Cleaning Services
Mount Kisco, NY
11.2015 - 01.2018
Provided comprehensive cleaning services for residential and commercial properties, including trash removal, restroom sanitation, and floor care.
Operated and maintained various cleaning equipment, ensuring efficient and effective cleaning processes.
Replenished toiletries and supplies, maintaining well-stocked and comfortable environments for clients.
Education
Diploma -
Franklin D. Roosevelt High School
Bronx, NY
Continuing Education Course - Professional in the Workplace
Hostos Community College
Skills
Client Service: Customer Service, Communication
Work Ethic: Professionalism, Productivity, Thoroughness, Quality Focus