LewDaris Posey
Katy,TX
Summary
A very hard working individual, with an attitude for success. Great at relating and identifying with customer problems. Dedicated finance professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Quality Auditor
CORESTAFF Services
Cypress, TX
03.2024 - Current
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Collaborated with production teams to implement corrective actions and improve manufacturing processes.
- Identified discrepancies in product specifications and collaborated with engineering teams to resolve issues.
- Increased accuracy of inspections by regularly calibrating measuring instruments and maintaining inspection equipment.
- Ensured timely completion of all assigned audits while maintaining a high level of detail and accuracy.
- Identified issues of non-compliance and elevated reports to senior personnel.
- Trained new Quality Auditors on best practices, increasing their proficiency in performing audits effectively.
Forklift Operator
CORESTAFF Services
Cypress, TX
02.2022 - 04.2023
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Life Insurance Agent
North American Senior Benefits
Houston, TX
01.2020 - Current
- Provided coverage option information to assist over 1,000 clients in protecting assets.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Obtained underwriting approval by completing application for coverage.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Met and exceeded revenue goals by 12% through generating new leads and identifying new clients.
Premise Technician
AT&T
Houston, TX
02.2019 - 12.2019
- Responsible for the installation and repair of cable, internet and phone services.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VOIP and CTI applications.
- Provided user support by diagnosing network and device problems and implementing technical or procedural solutions
- Install and rearrange inside and outside wiring while adhering to company policies
- Operate and maintain company vehicle, equipment, and supply inventory
- Educate customers about products and services, also responsible for selling products and promotions, top 10% of highest overall sales.
Claims Specialist
Sutherland Global
Houston, TX
08.2017 - 02.2019
- Review over 120 patient records using medical coding procedures.
- Examine claims and verify insurance eligibility.
- Record any medical charges and other payments or adjustments.
- Detect any coding errors and perform any modifications needed.
- Verified client information by analyzing existing evidence on file.
- Established strong knowledge of basic medical terminology to better understand services and procedures.
- I have access to various systems which allows me to help and resolve the providers’ issues in a fast and timely manner. (IE systems: ECAA, NAVINET, CSP FACETS, MACESS, ICUE, APOLLO Sharepoint, EPAL, PNL, KNOWLEDGE LIBRARY/ KNOWLEDGE CENTRAL)
Sales/Customer, Service Specialist
Advantage Staffing/NRG Energy
Houston, TX
03.2014 - 05.2017
- Made over 90 outbound calls per day to notify customers of potential saving on electricity rates.
- Created and managed customer contracts, using SAP software.
- Provide services to customers, such as order placement and account information.
- Sold electricity to more than 100 commercial businesses, increased company overall sales by 10%.
- Brought in more than $1 Million in new sales by leveraging successful sales techniques to build relationships and convert prospects into paying customers.
Education
High School Diploma -
Northern High School
Flint, MI06.2005
Skills
- Records Maintenance
- Insurance Sales Expertise
- Client Education
- Conflict resolution
- Customer Billing
- Account Management
- Claims Reporting Systems
- Claims Information Gathering
- Customer Follow-Up
- Customer service
Timeline
Quality Auditor
CORESTAFF Services
03.2024 - Current
Forklift Operator
CORESTAFF Services
02.2022 - 04.2023
Life Insurance Agent
North American Senior Benefits
01.2020 - Current
Premise Technician
AT&T
02.2019 - 12.2019
Claims Specialist
Sutherland Global
08.2017 - 02.2019
Sales/Customer, Service Specialist
Advantage Staffing/NRG Energy
03.2014 - 05.2017
High School Diploma -
Northern High School