Summary
Overview
Work History
Education
Skills
Timeline
Barista
Lewis Black

Lewis Black

Dallas,TX

Summary

I am very versified in having great time management, meeting deadlines and being mindful of metrics and working exceedingly hard to get the job done. I promise to take pride in my field, and be sensible to my needs of work I promise I won’t let you down I will work efficiently and consistently to become a valued employee and a effective agent for the company.

I promise to stay knowledgeable and dedicated to every task at hand and work hard to be a[ solid team player with a outgoing, positive demeanor in keeping excellent metrics and establishing a great

rapport with clients.

success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses

success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

. success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

12
12
years of professional experience

Work History

Initial Loss Advisor

State Farm
Dallas, TX
05.2018 - 07.2023
  • Assisted colleagues with difficult cases; provided guidance regarding complex issues or scenarios.
  • Adhered strictly to departmental guidelines; ensured that all activities were compliant with applicable state laws.
  • Worked collaboratively with team members across multiple departments; identified areas where processes could be improved.
  • Organized files into logical categories; maintained complete records according to established procedures.
  • Performed special projects upon request from management; completed tasks efficiently while meeting deadlines.
  • Attended continuing education classes in order to stay abreast of changes in industry standards.
  • Evaluated performance metrics regularly; suggested modifications where necessary for increased efficiency.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Education

International Business Economics - Business And Managerial Economics

Sanford Brown Inst.
Dallas, TX
08-2010

Skills

  • Career Planning
  • Presentations and public speaking
  • Student Development
  • Academic Counseling
  • Data Interpretation
  • Strategic Planning
  • Training and mentoring
  • Client Engagement
  • Records Maintenance
  • Self-Help Education
  • Paperwork Processing
  • Data Collection
  • Account updating
  • Scheduling
  • Complaint resolution
  • Inbound and Outbound Calling
  • Call Management
  • Data Entry
  • Product Knowledge
  • Microsoft Excel
  • Positive and professional

Timeline

Initial Loss Advisor

State Farm
07.2020 - 07.2023

International Business Economics - Business And Managerial Economics

Sanford Brown Inst.
Lewis Black