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Lewis Cruz
Des Moines,IA
Summary
Dedicated and hardworking professional with over 10 years of experience across logistics, warehouse operations, event coordination, and construction. Proven track record of handling high-value inventory for global tech leaders and delivering exceptional customer service in fast-paced environments. Fluent in Spanish and adept at navigating complex technical and physical challenges with a optimistic, collaborative, never give up attitude!
Overview
13
13
years of professional experience
1
1
Certification
Work History
Logistics Specialist
Milestone Technologies (Meta/Facebook Data Center)
01.2022 - 04.2026
- Managed high-value inventory within a large-scale data center environment, ensuring 100% accuracy in shipments and receipts.
- MHE Certified: Operated heavy material handling equipment (forklifts, pallet jacks) and box trucks to transport critical infrastructure components.
- Cross-Department Collaboration: Engaged with IT, facilities teams, and other Meta Stakeholders to ensure alignment on equipment readiness and operational needs.
- Mentorship and Leadership: Trained new employees to all facets of our operation while making them feel as welcome as possible.
- Problem management and Communication: Ensured SLA targets were met with a 100% completion rate, with any deviations promptly escalated to leadership.
- Inventory Count and Auditing: Conducted regular audits of inventory and processes, ensuring strict compliance with safety regulations and internal policies.
- Process Improvements: Identified process improvement opportunities within logistics workflows, contributing to reduced turnaround times across operations.
- Inventory Management Systems: Regularly utilized inventory management software to track stock levels, shipping and receiving, cycle count audits, completing move order SLAs and RMA processing.
Delivery Driver / Warehouse Associate
Slumberland Furniture
02.2021 - 01.2022
- Coordinated residential delivery routes, providing professional assembly services and top-tier customer support.
- Managed warehouse duties including inventory counts, truck maintenance, and showroom floor staging.
- Maintained consistent on-time delivery records and accurate financial documentation.
Event Setup Coordinator / Crew
Event Decorators of Iowa / Holiday Inn
03.2016 - 08.2020
- Led the logistical setup for large-scale events, including festivals, trade shows, and weddings across Iowa.
- Supervised equipment transport and on-site assembly of stages, drapery, and audio/visual systems.
- Acted as a primary point of contact for clients to handle last-minute adjustments and ensure event success.
General Laborer / Construction Cleaner
Dean Snyder Construction / Jerry’s Homes
01.2013 - 12.2014
- Executed demolition, masonry, and carpentry tasks while operating heavy power tools (jackhammers, concrete saws).
- Coordinated with property managers and realtors to prep new developments for market readiness.
Education
High School Diploma -
Roosevelt High School
Des Moines, IASkills
- Logistics & Warehouse: Inventory Control, Inventory Counting, Logistical Analysis, Shipping & Receiving, Forklift Operation, Box Truck Driving, Warehouse Management Systems and Software (WMS)
- Technical: Google Technical Support Fundamentals, Mobile Software, Electronics Troubleshooting, Computer Literacy, Six Sigma Yellow Belt Certification
- Soft Skills: Bilingual (Spanish/English), Conflict Resolution, Team Leadership, Organizational Skills, Critical Thinking, Client Relations
Certification
- Technical Support Fundamentals Certificate | Issued by Google (2021-08)
- Six Sigma Yellow Belt Certification | Issued by Udemy (2026-03)
- Forklift Certification | Issued by Milestone Technologies (2026-01)
Languages
Native fluency in Spanish and English.
Timeline
Logistics Specialist
Milestone Technologies (Meta/Facebook Data Center)
01.2022 - 04.2026
Delivery Driver / Warehouse Associate
Slumberland Furniture
02.2021 - 01.2022
Event Setup Coordinator / Crew
Event Decorators of Iowa / Holiday Inn
03.2016 - 08.2020
General Laborer / Construction Cleaner
Dean Snyder Construction / Jerry’s Homes
01.2013 - 12.2014
High School Diploma -
Roosevelt High School