Warehouse professional with experience in inventory management, logistics, and order fulfillment. Strong focus on team collaboration and achieving results, adaptable to shifting priorities. Skilled in operating forklifts, handling shipping and receiving, and maintaining organized workspaces. Known for reliability, efficiency, and proactive approach to problem-solving. Experienced with inventory management, order picking, and shipping processes. Utilizes organizational skills to maintain accurate records and streamline operations. Knowledge of warehouse safety protocols and team collaboration to ensure smooth workflow. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Warehouse Assistant Manager
BION INC
Manassas, VA
09.2017 - 01.2026
Responsible for comparing all incoming shipping manifests with their corresponding purchase orders to make sure shipments were complete.
Responsible for separating deliveries based on the manufacturer so that they could be more efficiently placed into the warehouse.
Works closely with the purchasing department to make sure that all product was received and that all backorders were noted.
Routes incoming shipments to the proper department or warehouse section.
Receives shipments and check them for accuracy prepare outgoing shipments by packing and labeling them properly check products for accuracy of serial and batch numbers.
Processes work orders and invoices ensure that all shipments are sent out in a timely fashion.
Maintains an adequate supply of shipping materials handle shipping inventory and stocks information record all shipping data in predefined databases report any defects or delays in a time-efficient manner.
Reports of any damaged items to supervisor and make sure that they are replaced transport packed items from storage areas to the shipping.
Ensures that packed cartons are sealed and labeled appropriately ensure that all accompanying documentation is properly prepared and packed.
Prepares shipment papers in accordance with guidelines provided by the company enter order and shipment information in company provided database provide information of each shipment to the supervisor and at the delivery point.
Oversees accurate and efficient loading of all vehicles for the delivery
Ensures that maintenance of all delivery and service vehicles are completed
Ensures the scheduling department achieves all daily shipping goals Assists the delivery department in accomplishing delivery and quality standards
Independent responsibilities include ensuring that proper safety requirements are followed and appropriate equipment is used to perform duties and scheduling forklift operations while providing receiving and warehouse coverage
Assists Operations Manager to ensure all operations are operating in compliance with DOT and OSHA requirements
Effectively aides in managing the delivery operations team.
Assisted in inventory management using barcode scanning systems, ensuring accurate stock levels.
Operated forklifts and pallet jacks to transport materials efficiently across warehouse floor.
Organized and maintained clean workspaces to adhere to safety protocols and enhance efficiency.
Collaborated with team members to optimize order picking processes, reducing turnaround times.
Implemented labeling system improvements, enhancing inventory retrieval speed and accuracy.
Loaded and unloaded delivery trucks promptly for further distribution.
Packaged and shipped orders accurately to promote safe and quick delivery to customers.
Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
Assisted in reducing warehouse costs by identifying areas for improvement and suggesting cost-saving measures.
Maintained safe work environment, conducting routine checks and adhering to health and safety guidelines.
Boosted customer satisfaction by ensuring timely dispatch of orders, even during peak seasons.
Supported continuous improvement by providing feedback on workflow inefficiencies to management.
Maximized space utilization, reorganizing storage areas to accommodate incoming stock efficiently.
Reduced downtime in operations by maintaining and performing minor repairs on warehouse equipment.
Enhanced security measures, implementing stricter access controls and surveillance to prevent loss and theft.
Achieved significant reduction in order processing times by adopting and training staff on new software.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Sorted and delivered materials to different work areas and staff.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Warehouse Manager Specialist
JAS FORWARDING USA INC
Sterling, VA
09.2017 - 09.2021
Receives shipments and ensure both quality and quantity
Prepares and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
Creates and maintain contact with vendors and customers to ensure timely delivery of goods
Ensures that orders are correctly labeled and staged on designated pallets
Maintains communication with warehouse staff to ensure proper working order
Creates packing lists and update shipment information in database
Assists shipping and receiving unloading trucks
Performs inventory controls and keep quality standards high for audits
Receives, locates, stores and ships equipment and supplies
Re-warehouses materials, supplies, and equipment in accordance with operating requirements and safety requirements
Independent responsibilities include ensuring that proper safety requirements are followed and appropriate equipment is used to perform duties and scheduling forklift operations while providing receiving and warehouse coverage
Determines physical condition, adherence to product specification, and equipment defects
Maintains warehousing items in orderly fashion while awaiting transportation
Confirms and affixes all forms to items
Conducts research to plan and determine current and anticipated customer requirements and initiates action to maintain supply stock levels
Maintains inventory control records
Uses Microsoft Excel, Word, and some Hand Held Technology
Works independently on assigned projects & utilize good judgment in prioritizing work
Reports work progress, results & other issue to manager
Supervises warehouse staff and timekeeping records
Completes and applies all assigned training required to perform assignments
Established performance metrics to monitor efficiency, leading initiatives that enhanced overall warehouse effectiveness.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Implemented safety protocols, reducing workplace accidents and enhancing employee well-being.
Oversaw daily warehouse operations, ensuring efficient inventory management and timely order fulfillment.
Coordinated with cross-functional teams to optimize supply chain logistics and minimize delays.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Enhanced employee retention rates by implementing recognition program that acknowledged outstanding performance and contributions.
Reduced order processing time by redesigning layout for more effective use of space and easier access to high-demand items.
Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
Optimized inventory levels to meet demand without overstocking, using data analysis and forecasting techniques.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Coordinated driver dispatch to accomplish daily delivery requirements.
Shipping and Receiving Manager
Design and Production Incorporated
Lorton, VA
02.2013 - 09.2017
Streamlined shipping and receiving processes to enhance operational efficiency.
Oversaw inventory management to ensure accurate stock levels and timely order fulfillment.
Trained and mentored staff on best practices for safe material handling and equipment use.
Implemented quality control measures to minimize discrepancies in shipments and returns.
Coordinated logistics with carriers to optimize delivery schedules and reduce costs.
Developed standard operating procedures for shipping and receiving functions to improve consistency.
Analyzed workflow inefficiencies, leading initiatives for continuous improvement across operations.
Conducted performance evaluations to identify training needs and foster employee development.
Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Supervised warehouse staff, providing training and guidance to improve overall performance.
Enhanced shipping efficiency by implementing streamlined processes and procedures.
Improved order processing speed by introducing barcode scanning technology into the workflow process.
Reduced shipping errors by implementing a comprehensive quality assurance program.
Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
Ensured company-wide compliance with federal regulations regarding hazardous materials handling in both storage and transportation contexts through employee training sessions.
Led response to critical logistics challenge, minimizing delays through proactive communication and alternative planning.
Conducted comprehensive audits of shipping and receiving processes, identifying and rectifying inefficiencies.
Warehouse Receiving and Yard Manager
T.W. PERRY
Springfield, VA
05.2011 - 06.2013
Directed and provided oversight of the yard, as well as employees both directly and indirectly
Supervised and coordinated activities of workers engaged in loading, transferring, and operating
Performed, documented, tracked, and oversaw the receiving and shipping of customer product and information
Verified all goods and information received against purchase orders and shipping documents
Contacted customers to resolve discrepancies
Maintained inventory of shipping materials and supplies
Directed others in preparing outgoing and receiving incoming products and material
Performed physical counts of raw material and reports directly to the Operations Manager
Maintained secure environment for warehouse and storage areas; safeguarded contents
Verified that inventory levels were correct by periodic physical reviews, reconciling counts, and inventory records
Maintained logs of activities and completed work
Maintained inventory of shipping materials and supplies
Coordinated inventory management, streamlining stock levels and improving accuracy.
Enhanced workflow processes, optimizing yard layout for better accessibility.
Trained and mentored staff on equipment operation and safety procedures.
Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.
Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
Mentored junior employees, promoting professional growth and development within the organization.
Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
Supervised loading and unloading activities on-site to ensure accuracy in shipments while minimizing potential hazards.
Optimized space utilization within the yard, maximizing storage capacity without compromising safety or accessibility.
Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
Checked tickets and passenger information to verify payment, destinations and special considerations.
Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
Implemented effective training programs for new hires, resulting in higher retention rates among staff members.
Addressed any issues or concerns promptly, maintaining high levels of employee morale and job satisfaction among the team members.
Developed contingency plans to handle unexpected situations such as inclement weather or sudden increase in workload.
Coordinated successful shipment deliveries through meticulous planning and communication with transport companies.
Warehouse Manager
CULLIGAN
Morehead City, NC
07.2005 - 09.2011
Handled the tasks of general preventative building maintenance
Managed warehouse inventory receiving operations
Loaded and arranged pallets transported into the warehouse
Maintained compliance all safety and corporate regulations
Safeguarded all property to ensure it was handled carefully to prevent damage
Established and maintained a good working relationship with key stakeholder and customers.
Extracted and compiled information from databases to produce routine and specialized reports
Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety standards.
Implemented inventory management systems, improving accuracy in stock levels and reducing discrepancies.
Trained and mentored staff on best practices for equipment handling and safety protocols.
Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules and routes.
Analyzed warehouse performance metrics to identify areas for improvement in efficiency and productivity.
Established training programs to foster staff development and ensure compliance with industry regulations.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
Organized team-building activities that improved morale and strengthened collaboration among warehouse staff.
Reduced order processing time by redesigning layout for more effective use of space and easier access to high-demand items.
Optimized inventory levels to meet demand without overstocking, using data analysis and forecasting techniques.
Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
Developed waste reduction program that not only saved costs but also aligned with sustainability goals.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Developed and maintained knowledgeable and productive team of employees.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Tracked production and quality control systems to proactively identify deficiencies.
Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Organized records of vehicles, schedules and completed orders.
Coordinated driver dispatch to accomplish daily delivery requirements.
Delivery Driver
LOWES HOME IMPROVEMENT
Cape Carteret, NC
07.2001 - 07.2005
Loaded and unloaded materials for delivery
Conducted inspection on Pre-Post trips
Provided prompt service on time
Directed delivery trucks to shipping doors or designated areas, and help load and unload goods safely
Assembled, addressed, stamped, unloading, unpacking and verifying products
Operated heavy equipment such as box truck, forklift, reach fork, and pallet jacks
Operated delivery vehicles while adhering to safety regulations and company protocols.
Navigated delivery routes efficiently to ensure timely arrival of products.
Maintained accurate logs of deliveries and vehicle maintenance records.
Assisted customers with loading and unloading materials, enhancing service experience.
Collaborated with warehouse staff to verify inventory accuracy before dispatching products.
Trained new drivers on delivery procedures and best practices for customer service.
Implemented process improvements that reduced delivery times and increased customer satisfaction.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Loaded truck and properly secured items to prevent damage for deliveries.
Verified accuracy of all deliveries against order forms.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
Enhanced customer trust by providing courteous and professional service during deliveries.
Maintained clean and safe vehicle, contributing to positive image of company.
Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
Contributed to environmental sustainability by following eco-friendly driving practices.
Warehouse Assistant Manager
GUY C. LEE BUILDING MATERIALS
Morehead City, NC
06.1996 - 05.2001
Received product shipments; stocked and sorted merchandise throughout warehouse facility, and ensured proper storage
Maintained receipts, invoices, and inventory records
Kept storage area dirt free and neat
Determined possible solutions to problems & present recommendations to management for consideration.
Loaded and unloaded heavy merchandise, maintained shipment orders, routed merchandise to appropriate department
Provided results and status reports on assigned projects
Managed files, spreadsheets, and miscellaneous documents
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Coordinated logistics operations, ensuring timely delivery of goods to multiple locations.
Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
Monitored daily warehouse activities, optimizing workflow and resource allocation.
Oversaw compliance with safety regulations, fostering a culture of safety awareness among team members.
Collaborated with transportation providers to negotiate favorable shipping rates, improving overall cost-efficiency in supply chain processes.
Optimized warehouse space utilization by regularly reviewing storage layouts and implementing necessary adjustments.
Increased warehouse efficiency by implementing and refining inventory management systems and procedures.
Enhanced safety protocols, resulting in fewer workplace accidents and improved employee wellbeing.
Coached and mentored team members to improve their technical skills and productivity levels.
Assisted in the recruitment and onboarding of new team members, contributing to a strong and cohesive workforce.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Developed and implemented policy and procedure updates to improve workflow and productivity.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Coordinated driver dispatch to accomplish daily delivery requirements.
Organized records of vehicles, schedules and completed orders.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Education
Diploma -
West Carteret High School
Morehead City, NC
01-1997
Skills
Cargo tracking systems
Pricing
Over a decade of experience in warehouse environments
Warehouse experience
Order picker
Automated guided vehicle (AGV)
Customer service
Hand trucks
Order Entry
Merchandising
Automated storage and retrieval systems (AS/RS)
ERP Systems
Management
Received goods storage
Pallet jack
Shipping & Receiving
Analysis skills
Order confirmation
Shipping and receiving inventory management
Sales Management
Barcode scanning for logistics
Hoists
Shipment recording in ERP systems
Box Truck
Khyber (HighJump)
Pallet stacker's
Inventory allocation
Damaged goods handling
Dangerous Good Certified
Product Management
Certified Forklift Operator
Blue Yonder WMS
RF Scanner
Warehouse Management
Microsoft Outlook
Proficient in inventory software, databases and systems
Shipping and receiving discrepancy reporting
Crane
Order Picker
Fleet telematics systems
Order Picking
Microsoft Excel
Warehouse Supervisor Experience
NetSuite WMS
Good organizational and time management skills
Materials handling
Computer operation
Turret truck operation
Computer networking
Computer skills
Supervising Experience
Familiar with modern warehousing practices and methods
E-4 - AIR TRANSPORTATION (2T2X1) - AF - Passenger and Fleet Services Specialist at Air ForceE-4 - AIR TRANSPORTATION (2T2X1) - AF - Passenger and Fleet Services Specialist at Air Force