Lewis Dixon
Eagan,Minnesota
Summary
Dynamic professional with a proven track record at Ace Rental Cars, excelling in customer relations and safe driving. Recognized for enhancing fleet reliability through preventive maintenance and fostering a culture of teamwork. Skilled in route planning and conflict resolution, ensuring timely and efficient shuttle services while maintaining high cleanliness standards.
Overview
23
23
years of professional experience
Work History
Shuttle Driver
Ace Rental Cars
Minneapolis, MN
09.2024 - Current
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
Executive Director
Teens Networking Together
Saint Paul, MN
10.2014 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
Manger
A Marketing Resource
South St.paul Mn
09.2002 - 09.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Humboldt High School
Saint Paul, MN06.1995
Skills
- Punctuality
- Fuel efficiency
- Preventive Maintenance
- Passenger assistance
- Scheduling flexibility
- Safe driving
- Customer relations skills
- Clean driving record
- Cleanliness standards
- Defensive driving
- Route navigation
- Behavior management
- Route planning
- GPS navigation
- Guest relations
- Valid state license
- Rule enforcement
- Airport operations
- Traffic law compliance
Timeline
Shuttle Driver
Ace Rental Cars
09.2024 - Current
Executive Director
Teens Networking Together
10.2014 - Current
Manger
A Marketing Resource
09.2002 - 09.2016
Humboldt High School