Lewis Givens
Owings Mills,MD
Summary
SUMMARY OF OUALIFICATIONS
I offer a comprehensive set of qualifications that define my professional prowess. Meticulous and adept at multitasking, I bring precision to complex tasks. Extensive customer service experience underscores my commitment to exceptional interactions. With strong communication and presentation skills, I excel in training and development. My strategic approach to policy development and natural public speaking ability makes me a valuable asset. Adaptable and ethically driven, I thrive in various roles. As a security instructor and field training supervisor, I excel in leadership and education. Expertise in payroll and timekeeping management highlights my organizational acumen. Additionally, I excel in safety and security consulting and small business operations. These qualifications collectively represent my commitment to contributing to growth and success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Public Safety Officer
Johns Hopkins, BSI
07.2007 - 04.2008
- I patrolled industrial and commercial premises, preventing intrusion and ensuring security
- I responded to alarms, investigated disturbances, and supervised entrance and exit
- I documented incidents, reported irregularities, and swiftly informed authorities during emergencies
- My dedication to safeguarding the campus and maintaining a secure environment is evident through my vigilant actions and rapid response.
- Delivered expert courtroom testimony to support multiple criminal cases
Protective Services Officer
Johns Hopkins Public, BSI
04.2008 - 08.2009
- In my role as a Public Safety Protective Services Officer, I held dual responsibilities as the secondary officer overseeing the Children's Clinical Psychiatric unit and serving as an Administrative Officer
- My tasks included inventory filing, data entry, and customer service relations
- I conducted patrols of hospital and university buildings, managing tasks like collecting patient valuables, assisting staff and students, and maintaining accurate logs
- Responding to internal calls for service, including situations involving combative patients and customer service issues, was integral to my duties
- I maintained a strong grasp of hospital procedures and HIPAA regulations, ensuring a secure and compliant environment.
Public Safety Communications Specialist
Johns Hopkins Medicine
07.2009 - 05.2011
- I provided vital emergency and non-emergency communication services across diverse campuses
- Operating telephones, radios, alarms, and C’Cure computer systems, I ensured effective communication during critical moments
- I also played a pivotal role in supervising radio transmissions and monitoring CCTV alarms and recognition systems
- Leveraging advanced tools like CAD and RMS, I streamlined operations and maintained meticulous documentation, encompassing incident reports, event logs, and other essential records
- In addition, I indirectly supervised both internal and external Public Safety officers, offering support as Officer in Charge (OIC) when required
- My contributions consistently amplified safety and collaboration across campuses, reflecting my commitment to operational excellence within the Public Safety Communications Center.
Senior Public Safety Communications Specialist
- I diligently adhered to established procedures, ensuring effective communication and response
- I provided oversight, leadership, and guidance, supporting the Senior Specialist
- I managed incoming calls, radio transmissions, and monitored intelligent CCTV alarms
- I ensured swift dispatch using CAD systems and documented calls through RMS, fostering seamless collaboration with staff and law enforcement
- Supervising tasks included scheduling, comprehensive training, and ensuring operational integrity of critical systems
- Reviewing and approving incident reports and documentation upheld operational excellence
- My role consistently promoted a secure and efficient environment, showcasing my commitment to high standards of communication and safety.
Public Safety Lieutenant
Johns Hopkins Public
02.2016 - 06.2023
- In my role as a Public Safety Lieutenant, I oversee and coordinate daily operations for our dedicated team of Public Safety personnel
- This includes crafting weekly schedules and strategically assigning officers to various postings, meticulously aligning with departmental tasks and operations
- I am deeply committed to ensuring that each Public Safety Officer is equipped with comprehensive training, empowering them to confidently execute their assigned duties and responsibilities
- Furthermore, I am dedicated to maintaining meticulous records, fostering a culture of accuracy and accountability
- I ensure that officers proficiently prepare incident reports and essential documentation that stand as reliable records
- Simultaneously, I execute my role by generating and disseminating daily supervisory reports and documentation promptly, streamlining communication
- As Lieutenant, I go beyond administrative responsibilities
- I delve into preliminary investigations and conduct additional investigative duties pertaining to interdepartmental and campus-related matters
- This multifaceted approach reflects my dedication to enhancing efficiency, safety, and cohesion within our Public Safety operations.
Acting Public Safety Operations Supervisor
Johns Hopkins Medicine
06.2023 - Current
- In my capacity as Acting Public Safety Operations Supervisor, I am entrusted with the pivotal responsibility of orchestrating the seamless operation of our Internal Security Public Safety division on a daily basis
- This encompasses a spectrum of duties, notably overseeing a team of four dedicated Public Safety Supervisors, leading a cohort of 125 diligent Public Safety Officers, and collaborating closely with three adept Public Safety Communications Specialists
- At the forefront of my role is the commitment to ensuring the utmost satisfaction of both our staff and visitors
- I vigilantly address any concerns or feedback, working diligently to uphold an environment characterized by safety and harmony
- Furthermore, I play an instrumental role in sustaining optimal Public Safety operations, ensuring that every facet of our service aligns with the highest standards
- A paramount aspect of my responsibilities revolves around the comprehensive oversight of Public Safety Services
- This entails not only assuring their impeccable execution but also strategically guiding their continuous enhancement
- This involves the adept drafting of policies and proposals, contributing to our overarching strategy
- Additionally, I vigilantly monitor the meticulous implementation of these policies, guaranteeing alignment with our esteemed Public Safety directives
- In summary, my role extends beyond mere supervision; it's about fostering an environment where safety, efficiency, and excellence converge seamlessly
- My commitment to these principles is unwavering, as I work tirelessly to elevate our Public Safety operations to new heights.
CEO and Principal Consultant
Safety & Security Consulting LLC
03.2022 - Current
- I oversee daily operations and Safety & Security consulting
- I align resources with goals and drive proactive strategies for effective client support
- I've fostered better communication and structure, aiming to maintain a diverse and inclusive environment
- My role embodies efficient leadership, ensuring excellence while valuing diversity.
Board member
Advisory Cloud Advisory Services
01.2023 - 07.2023
- I played a pivotal role in guiding QualityMD's esteemed Co-Founder and Chief Operating Officer
- My focus was on aligning organizational objectives, particularly in Marketing and financial stability
- Additionally, I advised on critical matters such as increasing capital, expanding finances, and ensuring sustainability in national markets
- This encompassing approach showcased my strategic insights and dedication to driving impactful outcomes for QualityMD's success.
Education
High School Diploma -
Mergenthaler Vocational Technical Senior High School
Baltimore, MDAssociate of Arts - Criminal Justice Administration
University of Phoenix
Phoenix, ArizonaBachelor of Science - Criminal Justice Administration
University of Phoenix
Phoenix, AZMaster of Science - Criminal Justice Administration
University of Phoenix
Phoenix, AZMaster of Arts - Education /Adult Education
University of Phoenix
Phoenix, AZSkills
- COMPUTER SKILLS:
- Proficient in
- Windows, Microsoft Office, and Internet usage
- Experienced in Computer Assisted Dispatch (CAD) systems and Record Management Systems (RMS)
- Skilled in ITrak Assisted Dispatch System and Record Management System (RMS)
- Familiar with ARMS Assisted Dispatch System and Record Management System (RMS)
Certification
LICENSES AND CERTIFICATIONS
- Maryland State Security Clearance License, issued by Maryland State Police
- Non-Violent Crisis Prevention Certification
- American Heart Association CPR Certification
- Y12 RMS alarms response certification,
- National Nuclear Security Administration (NNSA)
Additional Information
HONORS/AWARDS
National Society of College Scholars National Honor Society (April 2014)
Maryland Chiefs of Police Association Exceptional Performance Award (September 2019)
National Society of Leadership and Success, Sigma Alpha Pi (April 2020)
Order of the Sword & Shield National Honor Society, Omicron Sigma Sigma (February 2021
Timeline
Acting Public Safety Operations Supervisor
Johns Hopkins Medicine
06.2023 - Current
Board member
Advisory Cloud Advisory Services
01.2023 - 07.2023
CEO and Principal Consultant
Safety & Security Consulting LLC
03.2022 - Current
Public Safety Lieutenant
Johns Hopkins Public
02.2016 - 06.2023
Public Safety Communications Specialist
Johns Hopkins Medicine
07.2009 - 05.2011
Protective Services Officer
Johns Hopkins Public, BSI
04.2008 - 08.2009
Public Safety Officer
Johns Hopkins, BSI
07.2007 - 04.2008
Senior Public Safety Communications Specialist
High School Diploma -
Mergenthaler Vocational Technical Senior High School
Associate of Arts - Criminal Justice Administration
University of Phoenix
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Master of Science - Criminal Justice Administration
University of Phoenix
Master of Arts - Education /Adult Education
University of Phoenix
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