Lewis Marte Santana
Orlando
Summary
Motivated and detail-oriented IT student with hands-on experience in cloud computing, networking, and programming fundamentals. Proven ability to adapt quickly, troubleshoot effectively, and collaborate in fast-paced environments. Eager to contribute technical skills and problem-solving mindset toward delivering reliable and innovative IT solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Intel
06.2024 - 05.2024
- Trained retail staff on Intel products and technologies, ensuring consistent knowledge and effective promotion.
- Engaged with customers to educate them on Intel’s offerings, driving sales and enhancing brand perception.
- Collaborated with store management to optimize product placement and execute brand initiatives.
- Provided feedback to Intel’s team on customer insights and retail performance to support strategic improvements.
Universal Orlando Resort – QSR
05.2024 - Current
- Deliver service in high-volume, fast-paced environment; coordinate with team to meet customer needs.
- Demonstrate reliability, multitasking, and professionalism in daily operations.
Team Member
Target
03.2022 - 01.2024
- Implemented effective merchandising strategies to enhance store aesthetics and drive customer engagement.
- Ensured timely and accurate stocking of shelves to maintain product availability and maximize sales.
Education
B.S. - Information Technology
University of Central Florida
A.A. - STEM
Valencia College
12.2023
Technical Certificate - Computer Programming Specialist (Web Development)
Valencia College
12.2021
Skills
- Programming & Tools: Programming & Tools: C, C, Java, HTML/CSS, SQL, Git/GitHub, Bash, PowerShell
- Communication & Customer Engagement: Bilingual (English/Spanish), able to explain technical concepts clearly
- Cloud & Security: AWS (EC2, S3, IAM), Cloud Security Concepts, AWS Certified Cloud Practitioner
- Team Collaboration: Worked in cross-functional teams in high-volume environments and tech-focused roles
- Networking & Systems: TCP/IP, DNS, DHCP, Routers & Switches, Windows Server Administration, Virtualization, Linux
- Problem Solving & Troubleshooting: Experience resolving customer and technical issues quickly and effectively
- Productivity Tools: Microsoft Office 365, Google Workspace
- Time Management & Reliability: Proven ability to multitask and deliver results under pressure
Websites
Certification
AWS Certified Cloud Practitioner
Timeline
Brand Ambassador
Intel
06.2024 - 05.2024
Universal Orlando Resort – QSR
05.2024 - Current
Team Member
Target
03.2022 - 01.2024
A.A. - STEM
Valencia College
Technical Certificate - Computer Programming Specialist (Web Development)
Valencia College
B.S. - Information Technology
University of Central Florida
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