Elex Anderson
Clarklake,MI
Summary
- Managing front office in busy dispatching business, making and receiving calls, organizing and prioritizing drivers, dispatching trucks and informing clients help is on the way.
- Watching our GPS map, making sure to efficiently run calls to our drivers that are in the area. Keeping in mind if a flatbed or regular wrecker is needed for the call, and dispatching the correct truck and driver.
- On the fly problem solving. There are often times emergency 911 accident calls that require immediate attention. When that happens, a dispatching plan can be thrown out, and a new plan needs to be made quickly.
- Dealing with customers at our office. It is my responsibility to communicate with them, and once in a while de-escalate a situation with a disgruntled person or persons.
- Foster a fun, safe and educational environment
- Communicate realistic goals and work with the client to achieve them by explaining, demonstrating and helping them to execute pertinent exercises.
- Enthusiastically celebrate every milestone. Making sure the client keeps pushing, and reminding them that it's their hard work that has achieved success.
- Provide the client with exercises they can do on their own after the lesson that will help them continue to become better at snowboarding. Also encouraging them that more lessons will help them learn faster.
- Parts Sales and customer service
- Ordering parts and keeping a stocked parts room
- Writing all service orders for boats needing work.
- Communicating with customers and the mechanics for service updates.
- Shipping and receiving parts.
- Knowledge of parts, and the ability to find a part for a customer that may not know what it is they're looking for.
- Dedicated Selector comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member.
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Product Selector
Dawn Foods
Jackson, Michigan
01.2022 - Current
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Limited damage to products and orders by using care when choosing items.
- Trained new employees regarding warehouse procedures and standards.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Confirmed items picked for orders by keying codes into system.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Operated forklift and pallet jack to transport heavy loads.
DISPATCHER
Phelps Towing
Jackson, MI
11.2020 - 12.2021
- Managing front office in busy dispatching business, making and receiving calls, organizing and prioritizing drivers, dispatching trucks and informing clients help is on the way
- Watching our GPS map, making sure to efficiently run calls to our drivers that are in the area
- Keeping in mind if a flatbed or regular wrecker is needed for the call, and dispatching the correct truck and driver
- On the fly problem solving
- There are often times emergency 911 accident calls that require immediate attention
- When that happens, a dispatching plan can be thrown out, and a new plan needs to be made quickly
- Dealing with customers at our office
- It is my responsibility to communicate with them, and once in a while de-escalate a situation with a disgruntled person or persons.
SNOWBOARD INSTRUCTOR
Boyne Highlands
Harbor Springs, MI
12.2009 - 04.2021
- Foster a fun, safe and educational environment
- Communicate realistic goals and work with the client to achieve them by explaining, demonstrating and helping them to execute pertinent exercises
- Enthusiastically celebrate every milestone
- Making sure the client keeps pushing, and reminding them that it's their hard work that has achieved success
- Provide the client with exercises they can do on their own after the lesson that will help them continue to become better at snowboarding
- Also encouraging them that more lessons will help them learn faster.
PARTS MANAGER/SERVICE WRITER
Boater's Choice
Brooklyn, MI
04.2017 - 11.2019
- Parts Sales and customer service
- Ordering parts and keeping a stocked parts room
- Writing all service orders for boats needing work
- Communicating with customers and the mechanics for service updates
- Shipping and receiving parts
- Knowledge of parts, and the ability to find a part for a customer that may not know what it is they're looking for.
Education
High School Diploma -
COLUMBIA CENTRAL
05.2004
Skills
- Proficient with computers
- Excellent interpersonal skills
- Able to solve problems on my feet
- Self motivated, self starter
- Ability to learn and pick tasks up quickly
- Desire to perform to the best of my ability in any situation
Certification
AASI Level 1
Timeline
Product Selector
Dawn Foods
01.2022 - Current
DISPATCHER
Phelps Towing
11.2020 - 12.2021
PARTS MANAGER/SERVICE WRITER
Boater's Choice
04.2017 - 11.2019
SNOWBOARD INSTRUCTOR
Boyne Highlands
12.2009 - 04.2021
High School Diploma -
COLUMBIA CENTRAL
AASI Level 1
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