Lexania Carmona
Parrish,FL
Summary
Well-qualified banking leader focused on supporting team and company success. Proficient in mentoring staff, improving processes, and resolving conflicts. Detail-oriented and proactive with excellent problem-solving skills and proven success in achieving sales and service targets.
Overview
14
14
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Senior Banker
Suncoast Credit Union
Bradenton, Florida
10.2013 - 07.2025
- Audits
- Collaborated with cross-functional teams to enhance service delivery processes.
- Oversaw daily operations of branch activities and staff performance evaluations.
- Scheduling
- Management
- Developed financial solutions tailored to member needs and goals.
- Trained junior staff on banking procedures and customer service standards.
- Managed client accounts and ensured compliance with credit union policies.
Assistant Manager
Amscot
Sarasota , Florida
07.2012 - 10.2014
- Coordinated team schedules and daily operations to ensure efficient workflow.
- Assisted in developing training materials for new staff onboarding processes.
- Led team meetings to discuss operational goals and address employee concerns.
- Monitored performance metrics to enhance service quality and customer satisfaction.
- Facilitated communication between staff and upper management regarding policy changes.
- Managed customer service inquiries and complaints in a timely manner.
Senior Data Entry Specialist
Gould and lam
Bradenton, Florida
11.2011 - 08.2013
- Managed data entry processes to ensure accuracy and efficiency.
- Coordinated document verification and validation for completeness.
- Supervised junior staff during data entry tasks and training sessions.
- Maintained up-to-date knowledge of departmental policies and procedures related to data entry duties.
- Verified accuracy of data entered into databases, spreadsheets and other applications.
- Organized files, updated paperwork, and performed miscellaneous job-related duties as assigned.
Education
Ines Maria Mendoza
Skills
- Financial analysis
- Regulatory compliance
- Customer service
- Risk assessment
- Team leadership
- Cross-functional collaboration
- Staff training
- Data entry accuracy
- Problem solving
- De-escalating conflicts
- Cash flow forecasting
- Cash handling
- Loan structuring
- ATM balancing
- Cash ordering
- Banking solutions
- Analyzing data
- Money auditing
Languages
Spanish
Full Professional
English
Full Professional
Certification
- Notary
Timeline
Senior Banker
Suncoast Credit Union
10.2013 - 07.2025
Assistant Manager
Amscot
07.2012 - 10.2014
Senior Data Entry Specialist
Gould and lam
11.2011 - 08.2013
Ines Maria Mendoza