Lexcidia Quinonez
DoorDash
Chicago,IL
2
Languages
12
years of professional experience
To acquire a position within your company or current store so that I may utilize my skills and gain additional knowledge to help aide in the growth of myself as well as your business.
Work History
Delivery Driver
3 Years 10 Months- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Associate
4 Months- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Wrapped, boxed and labeled warehouse department products.
Sales Representative
1 Year 9 Months- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Generated daily, weekly, and monthly reports on sales performance to provide recommendations to meet sales goals.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
Sales Representative
1 Year 7 Months- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Shift Leader/Cashier
1 Year 5 Months- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Participated in physical inventory counts to restock inventory weekly and reviewed cash operation data to verify proper replenishment.
- Maintained cleanliness and presentation of stock room and production floor.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Monitored cash drawers in a checkout station to ensure adequate cash supply.
- Recommended alternative items if product was out of stock.
Cashier/Pal Trainer
1 Year 3 Months- Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Bagged, boxed or gift wrapped sold merchandise per customer's request of online orders and layaway.
- Maintained cleanliness and presentation of stock room and production floor.
- Replenished supplies, bags and other materials at each cash wrap.
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
7 Months- Politely assisted customers in person and via telephone.
- Provided ongoing guest service, including giving fashion advice.
- Maintained cleanliness and presentation of stock room and production floor.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Routinely answered customer question regarding merchandise and pricing.
- Designed displays to make the store experience interactive, engaging and reassuring.
Education
High School Diploma - General Studies
Skills
Fast paced
Enthusiastic and upbeat personality
Multi-Line phone talent
Credit card processing
Highly organized
Consistent positive attitude
Creative and innovative thinker
Disciplined leadership skills
Ability to work within team environment
Time management
Proficient in cash management
Training development aptitude
Strong client relations
Exceptional Written and Verbal communication
Excellent Management skills
Quick learner
Local/state health laws knowledge
Self-Motivated
Accomplishments
- Dog walking up to five dogs, three times a day, for seven days a week.
- Day care experience with children between the ages of 0-11.
- Provided meals and activities for all children.
- Assisted in the care of an elderly woman in her home.
- Prepared meals and maintained the cleanliness of her home.
Languages
American Sign Language
Full Professional
Spanish
Elementary
Timeline
Delivery Driver
DoorDash
11.2022 - CurrentRead More
Associate
Home Depot
06.2022 - 10.2022Read More
Sales Representative
Johnathan Wesley
04.2019 - 01.2021Read More
Sales Representative
Metro By T-Mobile
03.2018 - 10.2019Read More
Shift Leader/Cashier
Dunkin' Donuts
09.2016 - 02.2018Read More
Cashier/Pal Trainer
Kmart
05.2015 - 08.2016Read More
Cashier
Village Discount Outlet Store 10
09.2014 - 04.2015Read More
Roberto Clemente Community Academy
High School Diploma from General Studies
Read More