Natalie Mendoza
Bakersfield,CA
Summary
A versatile and dependable professional with a proven track record of improving customer satisfaction and enhancing efficiency at various job positions. Skilled in time management and multitasking, constantly adapting to various roles, from quality control to fast-paced delivery environments. Demonstrates strong customer service and loading expertise, contributing to significant operational improvements and work efficiency.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Amazon
Bakersfield, CA
10.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
Server
Tachi Palace Hotel & Casino
Lemoore, CA
03.2019 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Wizard Line
Central Valley Meat Co
Hanford, CA
05.2022 - 08.2022
- Worked amongst fellow coworkers to provide efficiency in meat processing line.
- Maintained a clean environment to ensure work efficiency.
- Assisted in various positions to help maintain quality control and reduce delays in the line.
Cashier/Cook
Baja Fresh
Coalinga, CA
08.2018 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Followed food protocols while preparing set menu items.
- Provided efficiency by preparing multiple orders at once to ensure faster service.
Sales Associate
Dollar General
Lemoore, CA
03.2018 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Quality Control
Wonderful Pistachios & Almonds
Lost Hills, CA
06.2017 - 01.2018
- Complied with research protocols by providing ongoing quality control audits.
- Maintained accuracy in documentation by implementing regular audits and quality control measures.
- Inspected inventoried parts for quality control in both warehouse and yard.
- Updated quality control records and reports.
- Handled equipment maintenance and quality control evaluations.
Harvest Worker Seasonal
Agriculture Field Work
Lemoore, CA
05.2016 - 08.2017
- Collaborated with fellow workers to ensure timely completion of seasonal harvests.
- Increased overall farm efficiency with diligent attention to detail during all aspects of the harvest process.
- Assisted with maintenance and installation of irrigation equipment.
- Harvested fruits and vegetables and prepared for sale or shipping.
Education
High School Diploma -
Donald C. Jamison High School
Lemoore, CA06.2017
Skills
- Dependable and reliable
- Time management skills
- Loading and unloading
- Positive customer service
- Fast paced
- Great Multitasker
- Easy to adapt to any position
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Amazon
10.2024 - Current
Wizard Line
Central Valley Meat Co
05.2022 - 08.2022
Server
Tachi Palace Hotel & Casino
03.2019 - 08.2020
Cashier/Cook
Baja Fresh
08.2018 - 12.2018
Sales Associate
Dollar General
03.2018 - 07.2018
Quality Control
Wonderful Pistachios & Almonds
06.2017 - 01.2018
Harvest Worker Seasonal
Agriculture Field Work
05.2016 - 08.2017
High School Diploma -
Donald C. Jamison High School