Lexi Carranza
Richardson
Summary
I am a hardworking and multi-skilled worker with a passion for whatever I do. I am strong-willed, a fast learner, and attention to detail is important to me. I quickly adapt and can thrive in fast paced environments. I always find something to do and make sure no task or fellow employee is left behind. I have lots of experience with customer service and if I cannot find a solution to a problem myself I will make sure I find someone else that does and help accordingly. I bring a positive attitude and make sure to do what I absolutely can to make the work environment as smooth as possible.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Ledgewood, NJ
10.2025 - 05.2026
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain a positive and productive environment.
- Educated customers on menu offerings, promoting seasonal products effectively.
- Operated point-of-sale system accurately, processing transactions efficiently.
- Adapted to fast-paced environment while managing multiple tasks simultaneously.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Boba Barista
Sharetea
Dallas, TX
04.2025 - 08.2025
- Prepared a variety of boba drinks following standardized recipes and quality guidelines.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Assisted in training new staff on beverage preparation techniques and customer service protocols.
- Operated point-of-sale system efficiently, processing transactions accurately for customers.
- Collaborated with team members to enhance workflow and improve service speed during peak hours.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Controlled line and crowd with quick, efficient service.
Retail Sales Associate
Zumiez
Dallas, TX
08.2023 - 12.2023
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of current promotions and merchandise to provide accurate information.
- Operated point-of-sale system efficiently, ensuring quick checkout processes.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Organized merchandise displays to maximize visual appeal and drive sales engagement.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Retail Sales Associate
Uptown Cheapskate
Richardson, TX
03.2023 - 05.2023
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Addressed customer inquiries and concerns promptly, fostering positive relationships and retention.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Put away and put out new clothing items making sure rocks were organized and items were tagged and censored
- tagged and censored new inventory, checking for quality of each individual item
Education
High School Diploma -
Richardson High School
Richardson, TXSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Order taking
- Espresso machine operation
- Safe food handling
- Beverage preparation
- Excellent memory
- POS systems
- Menu memorization
- New hire training
- Up-selling
- Product displays
Timeline
Barista
Starbucks
10.2025 - 05.2026
Boba Barista
Sharetea
04.2025 - 08.2025
Retail Sales Associate
Zumiez
08.2023 - 12.2023
Retail Sales Associate
Uptown Cheapskate
03.2023 - 05.2023
High School Diploma -
Richardson High School