Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lexi Cordiak

Broadview Heights

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Townnhall. Proven ability to foster positive team environments and train new employees. Adept at multitasking and utilizing POS systems to enhance efficiency, ensuring a seamless experience for customers while maintaining attention to detail.

Overview

4
4
years of professional experience

Work History

Barista

Barnes and Noble Cafe
04.2024 - 12.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Trained new employees and took on a leadership role.

Server

Jade Steak and Sushi
08.2022 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Took on a leadership role, training new employees and overseeing shift cuts.

Server/ Barista

Townhall
09.2021 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Cashier

McDonald's
02.2021 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Arts - Creative Writing

Cleveland State University
Cleveland, OH
05-2027

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Active listener
  • Exceptional customer service
  • Adaptive and creative
  • Decision-making
  • POS systems
  • Menu memorization
  • Professional demeanor

Timeline

Barista

Barnes and Noble Cafe
04.2024 - 12.2024

Server

Jade Steak and Sushi
08.2022 - 12.2023

Server/ Barista

Townhall
09.2021 - 08.2022

Cashier

McDonald's
02.2021 - 09.2021

Associate of Arts - Creative Writing

Cleveland State University

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