Driven student with experience working in a fast paced environment. Focused and hardworking team member with solid time management skills and exceptional customer service experience.
Overview
5
5
years of professional experience
Work History
To Go Server
Babes Chicken
04.2023 - Current
Explained menu items and suggested appropriate options for food allergy concerns.
Take orders and answer questions via the phone.
Verify correct orders prior to delivery in fast paced circumstances.
Resolved conflicts to ensure customer satisfaction.
Server
Babes Chicken
03.2021 - 08.2022
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Cultivated warm relationships with regular customers.
Greeted patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Supervised servers to ensure closing responsibilities were properly executed.
Front of House Staff
Babes Chicken
12.2019 - 08.2020
Trained new staff in front-of-house procedures, customer relations and cleaning.
Established welcoming atmosphere by greeting each guest warmly.
Managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
Kept register accurate through correct billing, payment processing and cash management practices.