Alexis Kistler
Vicksburg,MS
Summary
I am an enthusiastic hospitality professional who consistently delivers exceptional customer service in fast-paced environments, skilled in resolving customer concerns, and building positive relationships. I believe any job should be done with maximum effort and efficiency while maintaining professionalism.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Milanos Italian Grill
Vicksburg, MS
10.2024 - Current
- Greeted restaurant patrons and assisted with seating arrangements to create a good first impression.
- Managed multiple tasks efficiently, such as taking orders, serving food and drinks, and processing payments on POS terminals, while providing excellent customer service.
- Trained new employees on serving, along with opening and closing procedures. Provided constructive feedback, coupled with positive reinforcement, to keep trainees motivated.
Chocolatier and Retail Sales
Rocky Mountain Chocolate Factory Inc.
Vicksburg, MS
10.2022 - 10.2024
- Provided excellent customer service while promoting products to benefit both the customer and the business
- Addressed customer concerns or complaints promptly, and escalated complex issues to direct supervisor for quick resolution and customer satisfaction
- Trained and mentored new employees to maximize performance and efficiency in both areas of being a chocolatier and a successful team member in retail sales
- Maintained proper food preparation protocols while creating delicious chocolate treats by hand for sale in the retail store
Food Preparation Worker
Fit Chef
Vicksburg, Mississippi
10.2021 - 09.2022
- Prepared a variety of foods according to exact instructions and recipe specifications while maintaining strict safety and food standards to ensure freshness and quality
- Developed strategies for optimizing the production workflow and efficiency while remaining engaged in an atmosphere of teamwork within the organization
- Performed any additional tasks assigned by chef or supervisor.
Education
High School Diploma -
River City Early College
Vicksburg, MS05-2023
Hinds Community College
VicksburgSkills
- Communication
- Empathy
- Problem-solving and Conflict Resolution
- Adaptability
- Organization and Attention to Detail
- Critical Thinking
- Teamwork
Timeline
Wait Staff Member
Milanos Italian Grill
10.2024 - Current
Chocolatier and Retail Sales
Rocky Mountain Chocolate Factory Inc.
10.2022 - 10.2024
Food Preparation Worker
Fit Chef
10.2021 - 09.2022
High School Diploma -
River City Early College
Hinds Community College