Lexi Williams
Abingdon,MD
Summary
Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Pharmacy Technician
Walgreens Pharmacy
10.2018 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Surgical Technologist
Mercy General Hospital
05.2024 - 09.2025
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Customer Service Representative
AT&T
09.2019 - 03.2020
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor of Science - Nursing
University of Maryland School of Nursing
12-2024
Diploma -
Edgewood High School
AA General -
Harford Community College
Skills
- Decision-Making
- Active Listening
- Team Management
- Customer Service
- Analytical and Critical Thinking
- Excellent Communication
- Problem-Solving
- Multitasking
- Confidentiality and HIPAA
Certification
- RN- Registered Nurse, Maryland Board of Nursing
- CNA - Certified Nurse Assistant, Maryland Board of Nursing
- CPhT - Certified Pharmacy Technician, Maryland Board of Pharmacy
- First Aid & CPR Certificate, American Heart Association
- Vaccine Certificate, Walgreens
Accomplishments
- 4.0 Academic Achievement Award
- Athletic Academic Achievement Award
- Color Guard
- Volunteers for SPCA fundraisers and Organized events
- Dean's list (High school)
- Dean's List (College)
- Principles Honors President's list
- National Art Honors Society
- Helped Set up multiple fundraisers for Leukemia and Lymphoma Society and St. Jude's
- Volunteered for Clinics giving vaccine
Timeline
Surgical Technologist
Mercy General Hospital
05.2024 - 09.2025
Customer Service Representative
AT&T
09.2019 - 03.2020
Pharmacy Technician
Walgreens Pharmacy
10.2018 - Current
Diploma -
Edgewood High School
AA General -
Harford Community College
Bachelor of Science - Nursing
University of Maryland School of Nursing
Similar Profiles
Shani PoundsShani Pounds
Senior Certified Pharmacy Technician at Walgreens Pharmacy/ Walgreens Specialty PharmacySenior Certified Pharmacy Technician at Walgreens Pharmacy/ Walgreens Specialty Pharmacy
Amanda GoodeAmanda Goode
Senior Pharmacy Technician at Walgreens PharmacySenior Pharmacy Technician at Walgreens Pharmacy
Aruba AhmedAruba Ahmed
Pharmacist at Walgreens PharmacyPharmacist at Walgreens Pharmacy
ZAVIROSA GOTHONGZAVIROSA GOTHONG
Certified Pharmacy Technician at Walgreens PharmacyCertified Pharmacy Technician at Walgreens Pharmacy
William ShawWilliam Shaw
Foreign Military Sales Taiwan Analyst at The Great Seneca NationForeign Military Sales Taiwan Analyst at The Great Seneca Nation