Lexiana Dockery
Ogden
Summary
Result-driven esthetician graduated from Cameo
College of Essential Beauty. I am certified in medical esthetics with training in advanced skincare treatments, including microdermabrasion, hydro facials,
derma-planning and other skincare techniques. I am highly motivated and learn quickly with hands on experience. I am seeking an opportunity to start my career within the beauty industry and continue to grow. I am working towards using my knowledge and skills to provide an excellent experience for each client. I am also very passionate about helping clients achieve their skincare goals and see progress. I am also eager to learn and contribute to a positive and professional environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Spa Receptionist
Massage Envy Spa
08.2024 - 01.2025
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms, and offices.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
Waxing Specialist
Self Employed Services
01.2025 - Current
- Maintain strict adherence to sanitation standards, minimizing the risk of infection or irritation for clients.
- Ensure high-quality treatments with thorough knowledge of various wax types and proper application techniques.
- Enhance client satisfaction by providing exceptional waxing services with attention to detail and precision.
- Boost clientele through effective promotion of waxing services and referral incentives.
Customer Service Representative
StubHub
09.2023 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Copper Hills High School
Skills
- Strong communication skills
- Customized treatment plans
- Microdermabrasion expertise
- Advanced waxing techniques
- Chemical peel proficiency
- Laser hair removal
- LED light therapy
- Attention to detail
- Client consultation
- Relaxation techniques
- Sanitization
- Relationship building and management
Certification
- Licensed Master Esthetician
- Advanced Laser Therapy
Timeline
Waxing Specialist
Self Employed Services
01.2025 - Current
Spa Receptionist
Massage Envy Spa
08.2024 - 01.2025
Customer Service Representative
StubHub
09.2023 - 09.2024
High School Diploma -
Copper Hills High School
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