Dedicated Shift Leader with strong skills in customer service, cash handling, and team leadership. Committed to enhancing customer satisfaction and operational efficiency.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Shift Leader
Sweet Swirl Ice Cream
Seminole, TX
06.2025 - Current
Supervised daily operations, ensuring seamless service and customer satisfaction.
Trained and mentored new staff on ice cream preparation and customer service protocols.
Managed inventory levels, facilitating timely restocking of supplies for peak hours.
Implemented health and safety standards, maintaining a clean and compliant work environment.
Store Team Member
Tractor Supply
Seminole, TX
11.2022 - 11.2024
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained store inventory accuracy through regular stock checks and restocking efforts.
Ensured adherence to safety protocols while operating equipment and handling merchandise.
Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
Cashier
Porter's Grocery
Seminole, TX
08.2022 - 11.2022
Processed customer transactions efficiently.
Balanced cash drawer daily, ensuring accuracy in financial reporting.
Assisted customers with product inquiries.
Maintained cleanliness and organization of checkout area to enhance shopping experience.