Liliana Sosa
Fresno,CA
Summary
I’m currently a student at Fresno State majoring in Communicative Speech Pathology. Previously, I gained valuable experience as both a manager and a babysitter. As a manager, I was responsible for overseeing operations and leading a team, which developed my leadership and organizational skills. In my babysitting role, I took care of children, managing their activities and ensuring their well-being. Balancing these roles with my studies has equipped me with strong multitasking and time management abilities that I now apply to my academic and professional pursuits.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell
06.2022 - 06.2024
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Babysitter
At Home Daycare
03.2020 - 05.2024
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Planned fun outings and educational activities to keep children entertained.
- Supervised children engaged in physical activity, learning and social skills with peers.
Education
Bachelor of Arts - Speech-Language Pathology
California State University - Fresno
Fresno, CA05.2026
GED -
Mendota High School
Mendota, CA06.2024
Associate of Science - Agricultural Technology
West Hills College - Coalinga
Coalinga, CA05.2024
Skills
- Customer Service Management
- Equipment Troubleshooting
- Production Reporting
- Positive Attitude
- bilingual
- Reliability
- Childcare
- Following Directions
- Licensed driver
Certification
- Serve Safe Certification, Taco Bell - 9/12/23-9/12/2028
Languages
Spanish
Professional Working
Timeline
Shift Leader
Taco Bell
06.2022 - 06.2024
Babysitter
At Home Daycare
03.2020 - 05.2024
Bachelor of Arts - Speech-Language Pathology
California State University - Fresno
GED -
Mendota High School
Associate of Science - Agricultural Technology
West Hills College - Coalinga
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