Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lexie Pella

Hubertus

Summary

Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.

Overview

3
3
years of professional experience

Work History

Asst. Director of Children's Theater (Volunteer)

Musical Masquers
06.2022 - Current
  • Kept notes for director to ensure consistency and productivity.
  • Controlled the children's behaviors and noise levels to help everybody focus.
  • Assisted the costumer to keep everything tidy and organized.
  • Helped choreograph and teach dances for productions.
  • Added input and opinions for casting shows

Restaurant Hostess

Texas Roadhouse
06.2024 - 11.2024
  • Greeted and welcomed guests, ensuring a positive first impression of dining experience.
  • Managed reservation system, coordinating seating arrangements efficiently during peak hours.
  • Assisted in maintaining cleanliness and organization of front-of-house areas.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
  • Handled guest inquiries and complaints with professionalism and courtesy.

Education

BFA - Theater

UW-Whitewater
Whitewater, WI
05-2029

Living Word Lutheran High School
Jackson, WI
05-2025

Skills

  • Customer service
  • Greeting guests
  • Active learning
  • Guest relations

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Restaurant Hostess

Texas Roadhouse
06.2024 - 11.2024

Asst. Director of Children's Theater (Volunteer)

Musical Masquers
06.2022 - Current

BFA - Theater

UW-Whitewater

Living Word Lutheran High School

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