Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone / independently and consistently exceeds expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Skip Tracing Specialist
Midland Credit Management
Troy, MI
08.2023 - Current
Maintained positive working relationship with fellow staff and management.
Produced timely and accurate reports about findings.
Reviewed gathered information to assess or detect issues.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Conducted online searches using specialized databases and software tools to find accurate contact information for debtors.
Utilized specialized software applications related to the job role.
Maintained confidentiality of sensitive information entered into the system.
Office Manager
McDonald's
Auburn Hills, MI
05.2021 - 07.2023
Supervised staff members, organized schedules, and delegated tasks.
Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Answered phone calls, responded to emails, routed mail, and coordinated courier services.
Maintained up-to-date records of employee attendance, payroll information, and vacation requests.
Education
Associate of Arts - General Studies
Rochester College
Rochester, MI
04-2023
Skills
Documentation Management
Office Management
Microsoft Office Expertise
Remote Office Availability
Customer Data Confidentiality
Work Prioritization
Meticulous Attention to Detail
55 Wpm Typing Speed
Policies and Procedures Adherence
Affiliations
Volunteering at my local rabbit shelter
Participating in a monthly book club with peers
Languages
English
Native/ Bilingual
Certification
Certification in General Medical Billing and Coding Procedures through OCC
CURRENT EXPERIENCE - Legal Specialist/Mentor at Midland Credit Management, Inc.CURRENT EXPERIENCE - Legal Specialist/Mentor at Midland Credit Management, Inc.