Lexis Hernandez Avilez
SuperCare Health
Salinas,CA
2
Languages
6
years of professional experience
Dedicated Patient Care Technician with expertise in patient services and education. Skilled in active listening and effective communication, committed to enhancing patient experiences through streamlined processes.
Work History
Patient Care Technician
1 Year 11 Months- Scheduled appointments using electronic health record systems to optimize patient access and care continuity.
- Educated patients on procedural protocols, enhancing understanding of treatment plans and reducing anxiety.
- Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized a clean and organized environment for patients.
- Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with the most up-to-date information.
- Managed oxygen delivery systems to ensure patient safety and compliance with health regulations.
- Developed and implemented standard operating procedures for oxygen supply management, improving workflow efficiency.
- Fostered relationships with suppliers to secure reliable resources for oxygen supply operations and logistics.
General Laborer
4 Years 1 Month- Collaborated with team members to maintain efficient workflow and meet daily targets.
- Conducted routine maintenance on equipment to minimize downtime and enhance reliability.
- Implemented improvements in packaging processes, increasing efficiency and reducing waste.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Education
High School Diploma - Liberal Studies
Skills
Patient services
Patient education
Team collaboration
Active listening
Restocking supplies
Customer service
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Patient Care Technician
SuperCare Health
09.2024 - CurrentRead More
General Laborer
Organic Girl
07.2020 - 08.2024Read More
Salinas High School
High School Diploma from Liberal Studies
Read More