Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Extracurricular activities
Timeline
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Lexiss Alford

Lexiss Alford

Gulfport,MS

Summary

Dynamic and dedicated team member with a proven track record at Taco Bell, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and training new staff. Skilled in cash handling and maintaining workplace safety, consistently achieving performance goals through effective communication and problem-solving abilities.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Overview

4
4
years of professional experience

Work History

Team Member

Taco Bell Restaurant
12.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.

Service Crew Member

McDonald's Restaurant
07.2021 - 03.2022
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.
  • Kept customers and crew areas organized.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
  • Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.

Education

High School Diploma -

West Harrison
10399 County Farm Rd, Gulfport, MS 39503
05-2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Workplace safety
  • Money handling
  • Computer skills
  • Heavy lifting

Accomplishments

As a Senior in High school, I am apart of a community organization called Memorable Moments. I have help and planned events to support and better my community. I have brought it to some of the people in my community the problems in today's society, I also worked with one of the State Representative, Jeffery Hullum III.

Interests

  • Acting and Theater
  • Graphic Design
  • Interior Design
  • Music
  • Supporting STEM education initiatives and mentorship programs
  • Mindfulness Practices
  • Regularly practice mindfulness and meditation for overall wellness
  • Team Sports
  • Passionate about balancing physical health with mental and emotional wellness
  • Reading

Extracurricular activities

I am the president of my Drama Club. I make sure that I get my peers involved and interested in activities and projects. I was apart of Choir for 8 years. I also played basketball for 2 years.

Timeline

Team Member

Taco Bell Restaurant
12.2024 - Current

Service Crew Member

McDonald's Restaurant
07.2021 - 03.2022

High School Diploma -

West Harrison
Lexiss Alford