Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lexus Edwards

5518 Orts Dr,TX

Overview

6
6
years of professional experience
1
1
Certification

Work History

Intake Clinician/Tele-clinician

South Sound Behavioral Hospital
Lacey, WA
09.2023 - Current
  • Conduct psychosocial assessments and diagnosis individuals seeking treatment to see if they meet criteria for detox/psych inpatient services.
  • Assist clients in identifying resources available within the community to support recovery efforts.
  • Provide crisis intervention services when needed to address urgent mental health issues or suicidal ideation.
  • Contact designated crisis responder if needed to address safety concerns so the responder can determine if the patient needs involuntary treatment.

Therapist 2

Greater Lakes Mental Healthcare
Lakewood, WA, WA
12.2020 - 06.2023
  • Provide crisis support to individuals in need.
  • Manage a 60-80 client caseload while conducting counseling sessions using evidence-based practice and clinical models.
  • Create treatment plans that includes goals, objectives and interventions to track clients progress.
  • Completed intake assessments for adults and children enrolling into the facility.
  • Provide customer service skills to build client rapport.
  • Maintained progress notes and documentation for patient health records.

Internship Student

Greater Lakes Mental Healthcare
Lakewood, WA
03.2020 - 12.2020
  • Create treatment plans that includes goals, objectives and interventions to track clients progress.
  • Provide customer service skills to build client rapport.
  • Maintained progress notes and documentation for patient health records.

Operation Management Specialist Supervisor

United Parcel Service, UPS
Southern Pines, NC
03.2018 - 04.2019
  • Supervised a team of 37 employees and delegated duties and responsibilities to each member.
  • Delivered exceptional customer service and handled inquiries and complaints.
  • Aided onboarding team members with one-on-one training sessions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

Master of Science - Clinical Mental Health Counseling

Capella University
Minneapolis, MN
12.2020

Bachelor of Arts - Clinical Psychology

Tiffin University
Tiffin, OH
05.2017

Associate of Arts - Addiction Counseling

Hocking College
Nelsonville, OH
05.2014

Skills

  • Customer Service Skills
  • Detail Oriented
  • Problem Solving Skills
  • Treatment Planning
  • Building rapport
  • Patient documentation
  • Leadership Skills
  • Ability to work under pressure
  • Crisis Intervention

Certification

  • Chi Sigma Iota- Maintain a cumulative of a 3.5 and higher
  • Contemporary Theory Mental Health Service
  • Mental Health Professional (MHP)

Timeline

Intake Clinician/Tele-clinician

South Sound Behavioral Hospital
09.2023 - Current

Therapist 2

Greater Lakes Mental Healthcare
12.2020 - 06.2023

Internship Student

Greater Lakes Mental Healthcare
03.2020 - 12.2020

Operation Management Specialist Supervisor

United Parcel Service, UPS
03.2018 - 04.2019

Master of Science - Clinical Mental Health Counseling

Capella University

Bachelor of Arts - Clinical Psychology

Tiffin University

Associate of Arts - Addiction Counseling

Hocking College

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Lexus Edwards