Lexus Edwards
5518 Orts Dr,TX
Overview
6
6
years of professional experience
1
1
Certification
Work History
Intake Clinician/Tele-clinician
South Sound Behavioral Hospital
Lacey, WA
09.2023 - Current
- Conduct psychosocial assessments and diagnosis individuals seeking treatment to see if they meet criteria for detox/psych inpatient services.
- Assist clients in identifying resources available within the community to support recovery efforts.
- Provide crisis intervention services when needed to address urgent mental health issues or suicidal ideation.
- Contact designated crisis responder if needed to address safety concerns so the responder can determine if the patient needs involuntary treatment.
Therapist 2
Greater Lakes Mental Healthcare
Lakewood, WA, WA
12.2020 - 06.2023
- Provide crisis support to individuals in need.
- Manage a 60-80 client caseload while conducting counseling sessions using evidence-based practice and clinical models.
- Create treatment plans that includes goals, objectives and interventions to track clients progress.
- Completed intake assessments for adults and children enrolling into the facility.
- Provide customer service skills to build client rapport.
- Maintained progress notes and documentation for patient health records.
Internship Student
Greater Lakes Mental Healthcare
Lakewood, WA
03.2020 - 12.2020
- Create treatment plans that includes goals, objectives and interventions to track clients progress.
- Provide customer service skills to build client rapport.
- Maintained progress notes and documentation for patient health records.
Operation Management Specialist Supervisor
United Parcel Service, UPS
Southern Pines, NC
03.2018 - 04.2019
- Supervised a team of 37 employees and delegated duties and responsibilities to each member.
- Delivered exceptional customer service and handled inquiries and complaints.
- Aided onboarding team members with one-on-one training sessions.
- Answered inbound calls, chats and emails to facilitate customer service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Master of Science - Clinical Mental Health Counseling
Capella University
Minneapolis, MN12.2020
Bachelor of Arts - Clinical Psychology
Tiffin University
Tiffin, OH05.2017
Associate of Arts - Addiction Counseling
Hocking College
Nelsonville, OH05.2014
Skills
- Customer Service Skills
- Detail Oriented
- Problem Solving Skills
- Treatment Planning
- Building rapport
- Patient documentation
- Leadership Skills
- Ability to work under pressure
- Crisis Intervention
Certification
- Chi Sigma Iota- Maintain a cumulative of a 3.5 and higher
- Contemporary Theory Mental Health Service
- Mental Health Professional (MHP)
Timeline
Intake Clinician/Tele-clinician
South Sound Behavioral Hospital
09.2023 - Current
Therapist 2
Greater Lakes Mental Healthcare
12.2020 - 06.2023
Internship Student
Greater Lakes Mental Healthcare
03.2020 - 12.2020
Operation Management Specialist Supervisor
United Parcel Service, UPS
03.2018 - 04.2019
Master of Science - Clinical Mental Health Counseling
Capella University
Bachelor of Arts - Clinical Psychology
Tiffin University
Associate of Arts - Addiction Counseling
Hocking College