Shift leader with experience in fast-paced food service, known for team leadership, problem-solving, and smooth shift operations. Skilled in cash handling, customer service, and training staff to keep service accurate, efficient, and reliable.
Work History
Shift Leader
2 Years 10 Months
Burger King | 12.2023 - 10.2026
Supervised crew during shifts, maintaining smooth service and consistent workflow.
Delegated stations, assigned tasks, and balanced labor to meet service demands.
Trained new team members on register procedures, food safety, and guest service standards.
Monitored order accuracy, product quality, and drive-thru speed for reliable operations.
Managed cash handling, register reconciliation, and end-of-shift paperwork with accuracy.
Enforced sanitation, safety, and food preparation standards throughout shift operations.
Communicated priorities to management and crew to keep team aligned and productive.
Barista/Cashier
2 Years 8 Months
Starbucks | 03.2021 - 11.2023
Prepared handcrafted beverages following Starbucks recipes and quality standards.
Processed cash, card, and mobile transactions accurately using POS systems.
Delivered friendly customer service while resolving order issues and product questions.
Maintained clean, organized service areas in compliance with food safety guidelines.
Coordinated drink sequencing during rush periods to reduce wait times.