Alexia Wattley
The Bronx
Summary
Retail professional prepared to contribute to team-oriented environment with extensive experience in customer service and sales. Known for reliability and adaptability, consistently meeting store objectives and resolving customer queries efficiently. Possesses keen eye for detail and proactive approach to team collaboration.
Overview
5
5
years of professional experience
Work History
Lead Store Associate
Walgreens Pharmacy
Queens, NY
06.2022 - 07.2025
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Trained, coached, and mentored new sales associates for maximum performance.
- Delivered excellent customer service for repeat business and referrals.
Sales Associate
Famous Footwear
Queens, NY
10.2020 - 01.2022
- Assisted customers in selecting footwear to enhance shopping experience.
- Maintained product displays to ensure an appealing store environment.
- Collaborated with team members to achieve sales goals and promotions.
- Managed inventory levels, ensuring stock availability for customer needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Skills
- Customer service
- Store operations
- Cash handling accuracy
- Teamwork and collaboration
- Inventory control
- Store maintenance
- Time management
- Strong communication and interpersonal skills
- Attention to detail
- Adaptable and flexible
Timeline
Lead Store Associate
Walgreens Pharmacy
06.2022 - 07.2025
Sales Associate
Famous Footwear
10.2020 - 01.2022