Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Lexy Hanks

Indianapolis,United States

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Sales Associate

Journeys Shoes
11.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Achieved perfect attendance and on-time record.

Server, Associate

Up The Creek
04.2017 - 10.2021
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Answered customers' questions, recommended items and recorded order information.
  • Answered phones, scheduled camping appointments, and filed paperwork when arrived.

Education

Criminal Justice

Indiana University - Purdue University Indianapolis
Indianapolis, IN
05.2025

Associate of Science - Criminal Justice

Ivy Tech Community College of Indiana
Indianapolis, IN
03.2022

Skills

  • Guest Relations
  • Multitasking Strengths
  • Adapt to Diverse Groups
  • Customer Service
  • Sales Trends
  • Cash Handling Accuracy
  • Verbal Communication
  • Product and Service Sales
  • Product Promotion
  • Store Opening and Closing

Timeline

Sales Associate

Journeys Shoes
11.2021 - 01.2022

Server, Associate

Up The Creek
04.2017 - 10.2021

Criminal Justice

Indiana University - Purdue University Indianapolis

Associate of Science - Criminal Justice

Ivy Tech Community College of Indiana

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