Lexy Marquez
The Bronx,NY
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
5
5
years of professional experience
Work History
General Store Associate
European Wax Center
New York, NY
08.2023 - Current
- Greet customers and provide excellent customer service.
- Provide information on product features, prices, availability, and use.
- Open and close cash registers by counting money, separating charge slips, and balancing drawers.
- Stock shelves and rotate merchandise as needed.
- Analyze sales data to identify trends and adjust sales strategies accordingly.
- Assist with training new employees on procedures and policies.
Radiology Coordinator
Radiology Support Center
New York, New York
05.2019 - 07.2023
- Reviewed patient records to ensure accuracy of information prior to imaging tests.
- Collaborated with other healthcare professionals to obtain relevant medical history information from patients.
- Accepted cases for submission in support of all NYC-HHC Hospitals.
- Answered incoming phone lines and transferred them to the appropriate extension.
- Escalate until someone is reached, following the escalation policy.
- Responsible for locating physicians via phone, email, or Epic messaging.
- Provided documentation of ticket requests in real time.
Cashier
Sephora
New York, NY
09.2019 - 04.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash or credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
BMCC
New YorkSkills
- Positive and professional
- Problem-Solving
- Sales management
- Team Leadership
- Money Handling
- Microsoft Office, Excel and Word
- Experience in coordinating daily operations in a fast-paced environment
- Service focused with excellent customer service/communication skills
Timeline
General Store Associate
European Wax Center
08.2023 - Current
Cashier
Sephora
09.2019 - 04.2021
Radiology Coordinator
Radiology Support Center
05.2019 - 07.2023
High School Diploma -
BMCC
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