Leyanis Luzardo Marrero
Cape Coral,FL
Summary
Proven track record at Pizzeria El Crisol, enhancing customer satisfaction and streamlining inventory management. Leveraged strong communication skills and Microsoft applications proficiency to support team success and optimize sales floor operations. Demonstrated reliability and responsibility, contributing to significant improvements in shop efficiency and customer loyalty. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Dependiente
Pizzeria El Crisol
05.2022 - 12.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Collaborated with team members to achieve overall store goals and objectives.
- Greeted customers entering store and offered assistance with requirements.
- Helped managers with daily checklists and last-minute requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Assisted in training new hires on store procedures, policies, and product knowledge.
- Developed strong product knowledge to educate customers on features and benefits.
- Reduced wait times by efficiently processing transactions at the cash register.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
- Promoted special offers and discounts to boost revenue during promotional events or slow periods.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Implemented visual merchandising strategies to attract customers and increase sales potential.
- Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Duodecimo -
Cesar Modesto Rodriguez Alayon
Jagüey Grande, Matanzas, Cuba07.2002
Skills
- Product Knowledge
- Inventory Management
- Relationship Building
- Inventory Control
- Time Management
- Teamwork and Collaboration
- Sales floor organization
- Special Order Coordination
- Microsoft applications proficiency
- Merchandise Receiving and Handling
- Staff Support
- Cash Handling
- Strong Communication and Interpersonal Skills
- Safety and Cleanliness Standards
- Organization
- Reliable and Responsible
- Honest and Dependable
- Friendly and Helpful
- Sales and Promotions
- Product and Service Sales
Timeline
Dependiente
Pizzeria El Crisol
05.2022 - 12.2023
Duodecimo -
Cesar Modesto Rodriguez Alayon
Similar Profiles
Terry TurnerTerry Turner
Team Member at El Padrinos Pizzeria & CateringTeam Member at El Padrinos Pizzeria & Catering
Jeimy VacaJeimy Vaca
Manager of Operations at El Cubanito Pizzeria CubanaManager of Operations at El Cubanito Pizzeria Cubana
Anthony ContarinoAnthony Contarino
General Manager/Owner at TreMonte Pizzeria Authentic Pizzeria and Ice BarGeneral Manager/Owner at TreMonte Pizzeria Authentic Pizzeria and Ice Bar