Yennisel Fuentes
West Palm Beach,FL
Summary
At TRD Caribe, excelled in customer service and cash handling, enhancing customer satisfaction through prompt support and efficient transaction management. Demonstrated exceptional work ethic and empathy, leading to positive feedback and loyalty. Skilled in cash register operation and issue resolution, consistently maintained high accuracy in financial transactions.
Overview
4
4
years of professional experience
Work History
Cajera Dependiente Servicio al Cliente
TRD Caribe
12.2018 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
12 Grado - Comercio
Dulce María Escalona
La Habana Cuba 12.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Customer Relations
- Cash Register Operation
- Cash handling expertise
- Product restocking
- Product Knowledge
- Issue Resolution
Timeline
Cajera Dependiente Servicio al Cliente
TRD Caribe
12.2018 - 02.2023
12 Grado - Comercio
Dulce María Escalona
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