Leydi Garcia
Houston ,TX
Summary
Dynamic and results-driven professional with extensive experience at Ómnisitek, excelling in inventory management and safety protocols. Proven ability to enhance operational efficiency and train new staff. Adept in forklift operation and committed to delivering exceptional customer service, ensuring satisfaction and streamlined processes in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Ómnisitek
- Operated forklifts and pallet jacks for efficient loading and unloading of goods.
- Conducted routine stock counts to ensure inventory accuracy.
- Assisted in training new staff on safety protocols and warehouse procedures.
- Ensured adherence to safety standards to minimize workplace accidents.
BDC Service Representative
Drive Away Autos
11.2024 - Current
- Resolved customer inquiries and issues with exceptional efficiency.
- Assisted customers in understanding policy details and coverage options.
- Managed claims processing, ensuring timely resolution and communication with clients.
- Utilized CRM software to track customer interactions and enhance service delivery.
- Collaborated with team members to streamline processes for improved customer satisfaction.
Customer Service Officer
Alltexas Insurance
06.2012 - Current
- Resolved customer inquiries and issues with exceptional efficiency.
- Assisted customers in understanding policy details and coverage options.
- Managed claims processing, ensuring timely resolution and communication with clients.
- Utilized CRM software to track customer interactions and enhance service delivery.
- Collaborated with team members to streamline processes for improved customer satisfaction.
Education
Bachelor of Science -
Instituto Nacional Francisco Menendez
San Salvador, El Salvador 12.1999
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Inventory management
- Data entry
- Forklift operation
- Basic mathematics
- Storage organization
- Safety protocols
- Order preparation
- Inventory tracking
- Shipping documentation
- Microsoft Excel
- Purchase order review
- Microsoft outlook
- Record preparation
- Verbal and written communication
- Multitasking and organization
- Inventory control
- Labeling and sorting
- Warehouse auditing
- Basic computer proficiency
- Willing to learn
- Pallet jack operation
- Truck loading and unloading
Certification
Certifícate of complexión
Complying with the safeguards rule-Qualified Individual
Timeline
BDC Service Representative
Drive Away Autos
11.2024 - Current
Customer Service Officer
Alltexas Insurance
06.2012 - Current
Warehouse Worker
Ómnisitek
Bachelor of Science -
Instituto Nacional Francisco Menendez