Leydis Pupo

• Resolved customer complaints in a timely manner while ensuring customer satisfaction.

• Performed monthly inventory checks to ensure sufficient stock levels for all products.

• Recommended, selected, and located merchandise based on customer desires.
• Assisted customers with product selection, sizing, and styling.
• Developed promotional strategies to increase sales volume.
• Greeted customers to determine wants or needs.
• Maintained records related to sales for store management.
• Trained new team members in cash register operation, stock procedures, and customer service.

• Provided excellent customer service at all times while interacting with both internal and external customers.
• Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
• Maintained business office inventory and equipment by checking stock for needed supplies.