Leydy Calderon
I am an Operations Supervisor with experience managing Inbound, Outbound, Returns, and Value-Added Services VAS in a fast paced warehouse environment. I lead daily operations, supervise teams, coordinate with multiple departments, and work directly with clients to ensure operational goals and customer expectations are met.
I have experience using Warehouse Management Systems as a Super User, preparing VAS billing, tracking KPIs, and supporting process improvements. I have completed Lean training and have knowledge of SQL, which helps me analyze data and improve operational efficiency. I am passionate about developing teams, solving operational challenges, and driving continuous improvement while maintaining high standards for safety, quality, and productivity.
Work History
Operations Supervisor
3 Years 1 Month- Operations Supervisor overseeing Inbound, Outbound, and Value-Added Services (VAS), responsible for leading daily warehouse operations, driving productivity, ensuring quality, and managing team performance.
- Collaborated with cross-functional teams to streamline communication and resolve operational challenges swiftly.
- Monitored performance metrics, providing feedback to team members for continuous improvement initiatives.
Lead Logistics Coordinator
1 Year 3 Months- Coordinated cross-functional communication to enhance supply chain efficiency and resolve logistical challenges.
- Developed and implemented standard operating procedures for logistics operations, improving workflow consistency.
- Led continuous improvement initiatives within the logistics department, enhancing operational efficiency and accuracy.
General Warehouse Associate
9 Months- Ensured compliance with safety protocols while handling hazardous materials and equipment.
- Collaborated with team members to streamline receiving and shipping processes, enhancing workflow efficiency.
Trainer Coordinator
2 Years 2 Months- Coordinated training schedules, ensuring timely completion of mandatory programs for all staff.
- Developed training materials and resources to enhance employee onboarding processes.
- Facilitated workshops focused on customer service excellence and operational efficiency.
- Conducted performance evaluations, providing constructive feedback to improve team effectiveness.
Education
High School Diploma
Concentration: Business, Technology, Marketing & Finance
Skills
Certification
- SQL
- Warehouse Management Systems (WMS)
- Lean Training
- Leadership Training
- DOT Safety Training