Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Leyla S. Lide

Summary

Highly motivated and driven professional with a strong background in analytics, communication, and problem-solving. Seeking a challenging position in Human Resources to further develop skills and knowledge while making significant contributions to company success. Passionate about utilizing expertise to enhance performance and dedicated to leveraging experience and abilities for positive outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Loan Analyst /Loan Funder

Municipal Credit Union
05.2024 - Current
  • Ensured compliance with regulatory standards by diligently reviewing documentation and loan data.
  • Served as liaison between borrowers, underwriters, and other relevant parties throughout the entire loan process for seamless coordination of efforts.
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Reviewed, Process and Funded 3.5 million plus monthly while ensuring all conditions have been met.
  • Maintained strict confidentiality of bank records and client information.

Member Support Operations

Municipal Credit Union
06.2022 - Current
  • Identified of suspicious activities on accounts and notify to management immediately while working with OFAC, BSA, AML
  • Received, verified, processed, and file signature cards, applications and all other related forms via departmental correspondence, email, meridian link, Synapps, and Business Development
  • Maintained compliance with banking regulations while processing new accounts and updating existing records.
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
  • Enhanced customer satisfaction by providing personalized banking solutions and maintaining a professional demeanor.
  • Established strong relationships with clients, addressing their financial needs and providing exceptional service.

Associate Banker

JP Chase Morgan
02.2021 - 06.2022
  • Assisted with the opening and closing of bank vault, assists the Supervisory Teller with the daily operation of the teller line
  • Processes teller transactions that range from routine to advanced, including check cashing very large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures
  • Performed due diligence to mitigate risk and minimize loss
  • Provided additional services, including the issuance of money orders, cashiers and travelers’ checks, and the exchange of foreign currency
  • Supported branch management with administrative tasks such as scheduling appointments, filing documents, generating reports, and maintaining office supplies inventory.
  • Balanced teller drawers and ATM cash.

Senior Head Teller

Apple Bank
07.2020 - 03.2021
  • Processed teller transactions that range from routine to advanced, including check cashing, larger withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures
  • Maintained a cash drawer and follows proper balancing/reconciling procedures; prepares daily proof sheet at the close of business each day
  • Enhanced customer satisfaction by effectively managing and resolving complex transactions and inquiries.
  • Utilized strong knowledge of Bank products/services to effectively assist customers; identifies sales opportunities, promotes suitable bank products/services by directing customers to the appropriate colleague within branch, meeting assigned referral goals

Education

BBA - Business Administration And Management

Monroe University

MBA - Business Management

Monroe University

Skills

  • Adobe Creative Suite
  • Project management
  • Staff management
  • Human resources support
  • Mac OSX
  • PDF
  • Employee onboarding
  • Microsoft Office Suite

Accomplishments

    Human Resource Internship with MCU, demonstrating self commitment to professional development and readiness to take on more responsibilities within the HR industry.

Certification

Google Data Analytics

Languages

French
Limited Working
Creole
Native or Bilingual

Timeline

Loan Analyst /Loan Funder

Municipal Credit Union
05.2024 - Current

Member Support Operations

Municipal Credit Union
06.2022 - Current

Associate Banker

JP Chase Morgan
02.2021 - 06.2022

Senior Head Teller

Apple Bank
07.2020 - 03.2021

BBA - Business Administration And Management

Monroe University

MBA - Business Management

Monroe University

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Leyla S. Lide