Summary
Overview
Work History
Education
Skills
Timeline
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Leylani Ortiz

Downey,CA

Summary

Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Walmart. Proven ability to enhance customer satisfaction through efficient service and accurate order fulfillment. A quick learner and team player, committed to maintaining high standards and achieving store sales goals.

Overview

2
2
years of professional experience

Work History

Front End/Cashier

Walmart
01.2024 - 03.2025
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Online Personal Shopper

Walmart
04.2023 - 01.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Education

High School Diploma -

Downey High School
Downey, CA
06-2023

Skills

  • Quick learner
  • Strong work ethic
  • Excellent customer service
  • Patience and empathy
  • Team player attitude
  • ID verification

Timeline

Front End/Cashier

Walmart
01.2024 - 03.2025

Online Personal Shopper

Walmart
04.2023 - 01.2024

High School Diploma -

Downey High School

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