Lezlie Crosland
Punta Gorda
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Phone Host
The Villages
The Villages
05.2024 - 09.2024
Customer service role, responsible for answering incoming calls, providing information, and connecting callers to the appropriate staff.
Coordinator for Risk Management
Hospital Corporation of America, HCA
Gainesville
05.2022 - 05.2023
- Identity, assesses and helps mitigate risks that could impact the hospital.
- Patient complaints, and concerns. With a resolution to the patient and family.
- Recording minutes for department meetings.
- Arranged special events for the department.
- Available to others in the department when staff members were absent.
Education
Bachelor of Science - Health And Education
University of Florida
Gainesville, FL 08.1979 - 12.1983
Skills
- Risk assessment
- Customer service
- Event coordination
- Meeting documentation
Timeline
Phone Host
The Villages
05.2024 - 09.2024
Coordinator for Risk Management
Hospital Corporation of America, HCA
05.2022 - 05.2023
Bachelor of Science - Health And Education
University of Florida
08.1979 - 12.1983