Lharen Quan
Burtonsville
Summary
Dynamic delivery driver with a proven track record at DoorDash, excelling in customer service and safe driving. Leveraged map reading skills to optimize routes, achieving timely deliveries and enhancing customer satisfaction. Recognized for teamwork and attention to detail, contributing to a seamless delivery experience.
Overview
9
9
years of professional experience
Work History
Delivery Driver
DoorDash
Silver Spring, MD
02.2021 - Current
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated routes using GPS technology to optimize delivery times and enhance customer satisfaction.
- Maintained vehicle cleanliness and functionality to comply with safety standards and regulations.
- Communicated effectively with customers regarding order status and any delays encountered during deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Senior Sales Associate
W.E. Aubuchon
Burtonsville, MD
03.2017 - Current
- Led team to achieve sales targets through effective product training and customer engagement strategies.
- Mentored junior associates, fostering skill development and enhancing overall team performance.
- Implemented inventory management practices that improved stock availability and reduced discrepancies.
- Analyzed customer feedback to refine service delivery, resulting in increased satisfaction ratings.
Education
Associate of Arts - General Studies
Montgomery College
Rockville, MD08-2023
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Safe driving
- Map reading and navigation skills
- Mileage tracking
- Local routes
- Local delivery
Timeline
Delivery Driver
DoorDash
02.2021 - Current
Senior Sales Associate
W.E. Aubuchon
03.2017 - Current
Associate of Arts - General Studies
Montgomery College