Lia Clark
Frisco,Tx
Summary
Motivated and detail-oriented professional with a Bachelor’s in Biology and over 4 years of experience in healthcare and customer service environments. Proven ability to work effectively in fast-paced, team-oriented settings while delivering excellent customer service and maintaining high standards of accuracy. Strong analytical, problem-solving, and organizational skills developed through work as a Senior Pharmacy Technician, alongside a solid academic background in biological sciences. Eager to leverage transferable skills such as communication, project management, and client relations to transition into a dynamic role. Open to opportunities both within and outside the pharmacy sector, particularly where these experiences can be applied to drive operational excellence and enhance customer experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Pharmacy Technician
Walgreen's Pharmacy
02.2020 - Current
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Accurately prepare and dispense medications for patients under the supervision of a licensed pharmacist.
- Assist with the training of new pharmacy technicians.
- Process prescription orders and verify accuracy of patient information.
- Adhere to all regulatory requirements including HIPAA, FDA, and state laws.
- Work collaboratively with pharmacists to ensure patient safety and satisfaction.
- Managed opening and closing duties for pharmacy.
- Developed and implemented improvements to pharmacy organization system.
- Coordinated verification and filling of more than 600 daily prescriptions in high-volume retail pharmacy environment.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Team Member
Smoothie King
05.2016 - 08.2018
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted customers in selecting merchandise best suited to needs.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor of Science - Biology
Tusculum University
Greeneville, TN12-2019
Skills
- Cost control strategies
- Workflow optimization
- Professional networking
- FDA and HIPAA compliance
- Pharmacy operations
- Pharmacy and customer records management
- New hire onboarding
- Problem-solving skills
- Regulatory compliance
- Staff development
- Pharmacy operations management
- Point of sale systems proficiency
Certification
- Registered Pharmacy Technician - State Boards of Pharmacy.
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- OSHA Bloodborne Pathogens Standard Training – Occupational Safety and Health Administration Authorized Provider.
- First Aid/CPR/AED Instructor Certification – Red Cross.
Timeline
Senior Pharmacy Technician
Walgreen's Pharmacy
02.2020 - Current
Team Member
Smoothie King
05.2016 - 08.2018
- Registered Pharmacy Technician - State Boards of Pharmacy.
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- OSHA Bloodborne Pathogens Standard Training – Occupational Safety and Health Administration Authorized Provider.
- First Aid/CPR/AED Instructor Certification – Red Cross.
Bachelor of Science - Biology
Tusculum University
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