Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lia Lau

Rosemead,CA

Summary

Dynamic and adept professional with a proven track record at Bella's Nail & Spa, showcasing exceptional communication skills and a positivity. Excelled in multitasking and prioritization, enhancing client satisfaction and operational efficiency. Skilled in data inputting and active listening, adept at fostering positive relationships and resolving inquiries swiftly.

Overview

6
6
years of professional experience

Work History

Nail Receptionist

Bella's Nail & Spa
01.2024 - Current
  • Welcomed customers and addressed inquiries
  • Managed telephone-based scheduling and appointment confirmation
  • Handled payment processing and receipt issuance
  • Ensured clear and efficient exchange of information with clients and nail technicians.

Student Volunteer

Red Cross Club
San Gabriel , CA
09.2023 - Current
  • Assisted with various assigned tasks
  • Resolved customer inquiries with efficiency
  • Collaborated with other volunteers to create a positive work environment
  • Helped with prep, set up, and breakdown of community and public events
  • Provided motivational support to participants in distance running events.

Student Intern

YMHA(Youth Mental Health Academy)
01.2024 - 12.2025
  • enhance my learning of mental health
  • Fostering professional networking opportunities.
  • Maintained positive working relationships with fellow students and staff

Ticket Agent

Roger W. Templer Intermediate
12.2019 - 12.2019
  • Provided exceptional guest reception and assistance.
  • Managed selling processes to ensure asmooth purchase

Education

HIGH SCHOOL DIPLOMA -

San Gabriel High School
Alhambra, CA
05-2025

Skills

  • Active Listener
  • Communication skills
  • Calm demeanor
  • Data inputting
  • Responsible
  • Time management
  • Problem-Solving
  • Multitasking and prioritization

Languages

Cantonese
Limited
Vietnamese
Elementary

Timeline

Nail Receptionist

Bella's Nail & Spa
01.2024 - Current

Student Intern

YMHA(Youth Mental Health Academy)
01.2024 - 12.2025

Student Volunteer

Red Cross Club
09.2023 - Current

Ticket Agent

Roger W. Templer Intermediate
12.2019 - 12.2019

HIGH SCHOOL DIPLOMA -

San Gabriel High School

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